Primary Responsibility:
Responsible for allocating orders, releasing work to warehouse floor, balancing workflow, and ensuring inbound and outbound truck turn times are within acceptable levels.
Schedule: Wednesday-Saturday 7pm-6am
Essential Functions:
- Resolve order product shortages
- Manage order cuts and communicate to customers
- Release work to the work queue in a manner that ensures maximum levels of interleaving, productivity, and carrier turn times
- Prioritize individual Lift Truck Operator (LTO) tasks along with Dock Supervisors
- Ensure dock office is utilizing inbound and outbound dock optimization functionality for each receipt and order
- Run labor reports and review with Dock Supervisors and Office Manager
- Review/update base priorities weekly to reduce manual priority changes in the work queue
- Review/update LTO home work zone assignments along with Operations Manager
- Review/Update product code velocity zone assignments along with Operations Manager
- Review/update optimal static and dynamic pick locations along with Operations Manager
- Actively participate in continuous improvement projects and safety programs
- Continually evaluate effectiveness of systems and recommend changes where appropriate
- Troubleshoot and correct systems problems
- Train all levels of users on relevant systems
- May resolve product order shortages.
- May manage order cuts and communicate to customers.
- Follow attendance policy, show up for work on time and ready to work assigned shift.
- Other duties as requested
Qualifications & Experience:
- High school diploma or general education degree (GED) preferred, or at least one year related work experience. Knowledge, Skills and Abilities:
- Ability to work in fast-paced, deadline-oriented environment.
- Good customer service skills
- Proficiency with basic PC software and Americold systems
- Ability to communicate effectively with variety of individuals
- Ability to pay close attention to detail.
- Strong communication skills.
- Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.
- Knowledge of Warehouse Management Systems.
- Knowledge of Microsoft Office Suite.
- Desktop computers.
Physical Requirements:
- Requires the ability to sit for long periods of time, with frequent interruptions
- Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
- Requires manual dexterity with normal hand and finger movements for typical office work
- Talking, hearing, and seeing are important elements of completing assigned tasks
- May require travel by automobile and airplane up for business
- May require a visit facility operations in temperatures at or below freezing
- May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
- Requires the use of various electronic tools
- Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
- Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management
BGDC Distribution is an Equal Opportunity/Affirmative Action Employer. EOE/AA M/F/D/V DFW.
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