About us

Structured Cable of VA is a small business in Henrico, VA. We are professional and agile.

As an Account Manager at our company, you will play a crucial role in maintaining client relationships and ensuring our customer's needs are met efficiently. Your tasks will not only revolve around traditional account management but will also involve responsibilities such as verifying Purchase Orders (POs), reviewing builder portals, and validating workbooks and floor plans.

We offer a competitive salary range of $45,000-$55,000, along with a bonus structure that rewards performance and fosters growth.

Responsibilities:

Assist our sales staff with post-sale communication and paperwork, with a primary focus on accuracy of pricing and inventory allocation.

Verify and manage Purchase Orders (POs) to ensure accuracy and compliance with company standards.

Regularly check and update information in builder portals.

Validate workbooks and floor plans to ensure they meet project requirements and company standards.

Proactively address client concerns and ensure the timely and successful delivery of our solutions according to customer needs.

Coordinate with cross-functional teams to improve the entire customer experience.

Act as a liaison between the customer, the installation team, and the finance department.

Qualifications:

Proven work experience as an Account Manager, or a similar role in customer service or sales.

Strong attention to detail, organization, and critical thinking skills.

Familiarity with general or specialty contractor processes, the ability to read and understand floor plans is a plus.

Proficient in MS Office, with a solid understanding of Excel for managing and verifying workbooks.

Strong verbal and written communication skills.

BA/BS degree in Business Administration, Sales, or experience in a relevant field.

This role would be a great fit for someone looking to move from a technician role, into an office position, a recent grad, or an office administrator with a background in technology/general contracting.

Join Our Team:

Career Growth: Our commitment to the professional growth of our employees is unwavering. We offer abundant opportunities for skill enhancement and career progression within our organization.

Teamwork and Collaboration: At our company, we place great emphasis on a culture that fosters teamwork and collaboration. We champion collective effort to achieve our objectives and take pride in celebrating our shared successes.

Innovation and Excellence: Being industry leaders, we are consistently on the lookout for novel ideas and approaches to enhance our services. As a part of our team, you'll be contributing to a culture that is passionately dedicated to innovation, excellence, and continuous improvement.

Dynamic Environment: We operate in a vibrant, fast-paced setting that respects and values your contributions. We provide an array of opportunities for both personal and professional growth.

Interested candidates are invited to apply with a detailed resume and cover letter expressing why they believe they are an ideal candidate for this role.

We are proud to be an equal opportunity employer. We cherish diversity and are devoted to fostering an inclusive environment for all our employees.

Please note: Communication will be established with only those candidates who have been shortlisted.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Henrico, VA 23233: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

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