Account Manager Job at Amerit Fleet Solutions

Amerit Fleet Solutions Remote

Position Summary:
Amerit Fleet Solutions, one of the leading fleet maintenance companies in the U.S., is looking to hire an experienced Account Manager to join our growing team! The Account Manager partners with our customers and ensure their long-term success. The Account Manager's role is to manage a portfolio of assigned customers with fleet assets under a maintenance agreement, manage the day-to-day requests, reporting, relationships, and account performance while seeking opportunities to grow.

What’s in it for you?
Full-Benefits within 30 days! Benefits include medical, dental, vision, prescription drug coverage, paid vacation, holidays, and sick time, 401K, flexible spending accounts, life insurance, disability insurance, ASE certification program, employee recognition program, employee discounts, wellness programs, employee assistance program, and growth opportunities!

Compensation:
Competitive Pay - Paid weekly, every Friday! Salary Range: $100-110k with bonus potential
Essential Duties & Responsibilities:
  • Key contact for account relationships and/or managed service provider relationships
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of weekly/monthly/quarterly initiatives to internal and external
stakeholders
  • Accountable for overall vendor management of multiple locations throughout the country to meet corporate
timelines and stay within budget of customer contracts.
  • Plan daily 3rd party services to manage workload.
  • Forecast and track key account metrics (e.g. daily KPI)
  • Initiates, cultivates and maintains strong relationships with vendors and the Amerit customers they support.
  • Perform administrative functions; scanner downloads, repair order maintenance and compliance
documentation
  • Communicate with fleet maintenance manager to ensure operation's and company's needs are met
  • Comply with all applicable laws/regulations, as well as company policies/procedures
  • Prepare reports on account status and be able to speak to the data with customers
  • Identify and grow opportunities within territory and collaborate with Target site leadership team to ensure
growth attainment
  • Assist with high severity requests or issue escalations as needed
  • Monday – Friday (Flexible and home based)
  • 100% remote

Key Competencies and Minimum Education:
  • Proven work experience as an account manager, key account manager, junior account manager or other
relevant experience
  • Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the
organization, including the field, executive and C-level
  • Solid experience with CRM software and MS Office (particularly MS Excel)
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple account management projects at a time while paying strict attention to
detail
  • Excellent listening, negotiation, problem-solving and presentation skills
  • Excellent verbal and written communications skills
  • Must be a self-starter and can work independently
  • BA/BS degree in Business Administration or relevant experience
  • Fleet maintenance or automotive industry experience a plus

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to regularly lift and move up to 10 pounds
  • Ability to stand, walk, sit, talk or hear
  • Frequent use of hands and fingers
  • Ability to feel and reach with hands and arms



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