“The owner was very knowledgeable and treated everyone like family.”

“The Medicine Shoppe has given me so many opportunities to learn new tasks every day I go to work, to show leadership, experience multi-tasking on a new level, and importantly working together as team.”

“Best part of working there was the people you worked with and the customers.”

Looking for a career with a company that truly cares about its employees and customers? Look no further than Medicine Shoppe Pharmacy, where we have been Enabling Healthy Lives through Nimble Execution of Personalized Pharmacy Services for over 50 years. As a private company, we care deeply about the people we work with and for, and we believe that our people are the key to our success. We offer our employees the opportunity to expand their knowledge and skills throughout their careers with us, and we empower each person to make a meaningful contribution toward healthy outcomes for our customers.

Job Opening: Accounts Receivable and Collections Representative

Worksite Location: 3909 Hartzdale Drive, Suite 901, Camp Hill PA 17011

Status: Full-time

Work Schedule: Monday-Friday 8:00am-4:30pm

Are you a reliable, customer-oriented individual who wants to make a difference in people's lives? If so, we want you to join our team at Medicine Shoppe Pharmacy! You'll feel a sense of purpose knowing that you're helping people stay healthy and happy.

In this role you will be accountable for supporting accounting and collections efforts to ensure efficient and timely receipt of payments from Medicare plans, secondary insurance, and customers. Typical responsibilities associated with this position are:

• Reconciliation of Medicare B claims and secondary insurance payments
• Review explanations of benefits (EOBs) against payments received for incorrect or inconsistencies in reimbursement.
• Initiate collection procedures on patient responsibility amounts private party billing as indicated by the EOB.
• Notifies management regarding claim rejections
• Communicates payer trends to management.
• Requests supporting medical chart documentation from provider for new pharmacy Medicare customers, ensuring that medical necessity is established as related to the services rendered by the pharmacy.
• Responds back to outside party (agencies, social service entities, landlords) requests for verification of customer information as permitted by company policy.
• Provides customer service by phone to customers and pharmacy staff, including answering account questions and taking credit/debit account payment information
• Assists with month end billing and invoicing to customers
• Assists with preparing daily bank deposits containing payments from third-party payors and customers; prepares deposit details for posting and reconciliation
• Supports collection efforts on past due customer accounts by contacting customers and establishing payment arrangements

At Medicine Shoppe Pharmacy, we believe that our people are the key to our success. That's why we offer a comprehensive benefits package including medical, dental, vision, 401(k), life, disability, paid time off, paid holiday for full-time positions, and more. We are proud to be an Equal Opportunity Employer.

About the People We Hire

Above all, we seek people who share our values. First, we share a commitment to own and execute our work with quality and care. We keep expectations realistic and engage in straightforward, honest communication. Finally, we empower others to reach their potential and celebrate when we succeed through collective effort. If that describes you, then this is the place for you!

In addition to being organized, thorough, attentive to detail, an effective communicator, and customer oriented the right person for this position will also have:

• Working knowledge and experience directly related to medical billing, including reading medical charts and HCPS coding.
• Working knowledge and experience with typical medical terminology
• High school diploma or equivalent, post secondary education in accounting is a plus
• Understanding of basic accounting and bookkeeping procedures

Prior to beginning work, successful applicants must complete a background check consisting of criminal records check, Medicare/Medicaid exclusions check, employment verification, education verification, drug test, licensure/certification verification, and DMV motor vehicle record check, as applicable.