Accounts Receivable/ front office coordinator Job at Oakwood Family Dental LLC
Oakwood Family Dental LLC Oakwood, GA 30566
The Accounts Receivable is responsible for all activities in the accounts receivable function. This position provides supervision and oversight of the processing, reviewing, filing, and collections of all delineated insurance claims with an emphasis on timely and accurate filing and collections of claims. The expectation of this role is to achieve maximum efficiency and effectiveness. Duties include managing collection activities such as sending follow-up inquiries to both insurance companies and patients, negotiating with past due accounts and referring accounts to collection agencies. Additional functions include, maintaining accurate AR records, creating financial reports relating to account receivable function and status of accounts, creating and implementing audit methods and procedures of accounts receivable function to improve efficiency. This position coaches and develops assigned employees, and coordinates activities with other departments.
Essential Duties and Responsibilities:
- Effectively collects on past due accounts where the balance is owed by the Insurance, patient or guarantor.
- Ascertains and measures employee's productivity in many forms.
- Conveys a message of urgency to Insurance companies, patients or guarantors about paying balance owed.
- Creates methods of getting delinquent payers to pay using telephone calls, email, correspondence and other technology.
- Sets tone and priority of department related to delinquent accounts.
- Creates new ways to obtain past due accounts.
- Works closely with the Collection Agency(s) to optimize when and which accounts are sent to them after our efforts have been exhausted.
The Front Office Coordinator is responsible for overall front desk activities including management of the reception area and meeting areas, customer service, phones, mail, and office supplies.
Job Types: Full-time, Part-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Physical setting:
- Office
Schedule:
- Day shift
- Monday to Friday
Education:
- Associate (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 2 years (Preferred)
- Dental office: 2 years (Required)
Language:
- Spanish (Preferred)
Work Location: In person
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