Cozzini Bros., www.cozzinibros.com is a 100 year old company and is America’s largest commercial knife rental and knife sharpening service. Our 75,000+ customers include some of the largest and most recognizable restaurant and grocery chains in the United States. Food service professionals LOVE sharp knives!

Cozzini is on a mission to dramatically grow our business and as a result, we are hiring an Accounts Receivables Specialist based out of our Des Plaines, IL office. We are a hard working group, that loves to collaborate as a team. We are currently working a hybrid schedule, two to three days working in the office and the balance of the work days performed remotely once training is complete. The office is very casual, jeans and tennis shoes are great!

The expectations of an Accounts Receivable Specialist are to manage customer accounts daily- Being responsible for billing clients, monitoring daily transactions, activities, and discrepancies.

Essential Duties and Responsibilities:

• Customer Portals (Billing software’s)
• Establish and maintain relationships with key customer personnel for work order, invoice, and payment processing functions on customer portals.
• Work with each customer to ensure that the company is compliant with their portal setup requirements, invoicing policies, and schedule.
• Process work orders into each respective customer portal in an accurate and timely manner.
• Upload or input required invoice information into each respective customer portal in an accurate and timely manner.
• Oversee payments deposited into NetSuite and resolve any discrepancies.
• Maintain accurate customer data in NetSuite and update as needed. This includes all customer information such as the proper location name nomenclature, store unit number, parent account numbers for those customers that centrally pay, corporate name, division name and ownership category.
• Work with key customer contacts to collect all past due invoices and to fix the root causes that lead to these non-payments.
• Escalate non-responsive past due customers to the Credit & Collections Manager, Controller, Area Managers and Drivers as needed to assist in the collection process.
• Send all customer emails through NetSuite and record all collection notes and conversations in NetSuite.
• Submit uncollectable receivables for approval for Write Off.
• Customer account management for assigned region.(Collections, statement/invoices and all transactions)
• Other duties as may be assigned by Manager.

Competencies:

• Performs assigned tasks with a keen attention to detail and persistent organization.
• Identifies and resolves problems in a timely and efficient manner.
• Speaks clearly and persuasively in positive or challenging situations.
• Listens attentively and seeks clarification as required.
• Possesses excellent written communication and follow-up skills.
• Prioritizes and plans work activities to accomplish task correctly and on-time.
• Strong Excel and systems knowledge.
• Works ethically and with integrity, upholds organizational goals and values.
• Requires minimal day-to-day instruction and accepts responsibility for own actions.
• Includes appropriate people in the decision-making process.
• Follows instructions and responds to management direction.

Physical and Visual Activities:

• On a daily basis, must be able to remain stationary for long periods of time.
• Must be able to frequently communicate and constantly have visual acuity.
• Must be able to constantly operate computers and office equipment.
• Ability to sit for long periods of time, may occasionally stand and/or move about the building and/or reach, bend or twist.
• Consistent attendance- Hybrid or remote.

Note: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities and competencies required of employees to do this job. Cozzini Bros., Inc. reserves the right to change, add to or modify the above job duties and responsibilities. Nothing in this job description restricts management’s right to assign or reassign duties at any time.

Job Type: Full-time

Pay: $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Des Plaines, IL 60018: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Accounting: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)

Work Location: Hybrid remote in Des Plaines, IL 60018

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