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ADMINSTRATIVE ASSISTANT – FULL TIME POSITION ONSITE AT CLIENT LOCATION IN DURHAM, NC

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HCL is currently looking for an administrative assistant to join our onsite mailroom team at our facility in Durham, NC. This position is a fulltime position, not a contract, and comes with access to our amazing benefits package.

The functional duties of this position will include scanning documents, indexing and mail handling,

The specific duties are listed as below:

Scanning:

• Document Sorting: Sort all incoming documents from various post boxes to be prepped and scanned.
• Document Prepping: Prepare documents accurately and efficiently for scanning; insert separator sheets between documents as applicable.
• Document Scanning: Operate network high speed production scanning equipment; Perform scanning and imaging tasks; Identify, classify and sort documents; Assemble document batches and/or page volumes.
• Quality Control and Inspection: Review completed work for accuracy * Verify scanned documents are legible, accurate, and accurately transmitted; ensure appropriate document dates place documents in temporary storage to satisfy document retention requirements; adhere to business guidelines, safety and security procedures; minimize rework
• Handling Undelivered Checks: Handle all undelivered checks and research the payments for correct address to mail them back to correct address through customer’s mail room.

Support offshore team: Support offshore team in mailing all Escheatment letters and communicate any returns, scan them to separate folder and closely work to resolve customer queries.

Candidates will have a high school diploma and 1-3 years experience, as well as:

· Ability to prioritize and to handle multiple tasks simultaneously

· Ability to communicate effectively

· Strong attention to detail

· Customer service focus

· Motivated, energetic and professional

· Willingness and availability to work additional hours if assigned

Previous Document Scanning and/or Document Indexing experience /experience in handling Mavro system will be added advantage.

hcl_bserv

Job Type: Full-time

Salary: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Durham, NC 27707: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Preferred)

Work Location: One location

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