The Position
Michael Best & Friedrich LLP is seeking an organized, adaptable, positive, and outgoing Office Manager / Office Administrator ("OA") for our Salt Lake City and Cottonwood Heights, UT offices.
This person will work closely with the Office Managing Partner to execute the vision for the culture and ensure that the office operates efficiently and smoothly by overseeing and supervising reception, office services, facility maintenance, legal assistants, and administrative assistants. In addition, the person will oversee a wide variety of critical daily tasks and manage general administrative support for all personnel and attorneys in the office to ensure an exceptional level and service as well as foster a collaborative office culture. The goal of the office operations team is to provide exceptional service to our internal and external clients, foster and grow a friendly and productive working culture, and build collaborative relationships with the timekeepers and staff in the office.

What You'll Be Doing

• Assure the BEST client experience and provide exceptional service for all incoming clients/visitors and onsite staff/attorneys.
• Execute the vision for office culture and serve as the cultural and brand ambassador in partnership with the Office Managing Partner.
• Assure general office organization and cleanliness through effective management of the operations team members and building/facility maintenance personnel.
• Manage the team that handles all incoming calls, meeting spaces, and reservations system for visitor office spaces and conference rooms.
• Act as the primary liaison on all issues of support and administrative functions for attorneys in the office including arranging when necessary for work overflow support within the office and assist with support needed from other office locations.
• Work with the Office Managing Partner on all matters related to the essential operations and functions of the office.
• Assist the Office Managing Partner with planning and orchestrating office activities, events, and initiatives.
• Oversee and manage all building-related maintenance calls and service requests.
• Assure the operations team conducts an accurate inventory of office supplies including order management and purchasing.
• Assist with various Human Resources functions primarily related to new hire onboarding which can include conducting office tours and introductions, ensuring office/desk set-up, completing I-9 verification, and coordinating new hire training.
• Deliver an exceptional level of service while acting as a primary point of contact for all office employees and visitors as well as connect them to appropriate internal departments and resources as appropriate.
• All other tasks and duties as assigned.

Job Requirements:

Knowledge Base & Education:

• Ability to work a minimum of 40 hours per week during normal weekday business hours. Due to the nature of the position, some communications or tasks may be required before or after normal business hours on occasion for client events or office maintenance items.
• A Bachelor's or Associate’s degree in Business Administration, Business Management, Operations, Human Resources (or related field) is strongly preferred. Candidates with an equivalent combination of education and relevant experience will be considered.
• At least 3 or more years of experience in an administrative capacity with office management and personnel supervision is required preferably with related experience in a professional services or law firm environment preferred.
• Strong computing skills including proficiency in Microsoft Outlook, Word, and Excel.

Adaptability:

• Ability to learn and embrace new skills and best practices as the position evolves and Firm needs change
• Ability to work well under pressure while handling rapidly changing priorities
• Ability to work well independently as well as effectively within a team

Collaboration:

• Ability to work effectively in a collaborative, team-focused and fast-paced environment where every member is willing to pitch in and help others with fluctuating workloads.

Communication:

• Upbeat and positive attitude with a strong “clients first” mindset as well as well-developed customer service skills
• Strong oral and written communication skills
• Ability to manage confidential information and sensitive situations with tact and discretion

Problem Solving Skills:

• Ability and confidence to identify and analyze issues, make decisions, and initiate actions/solutions
• Ability to respond to unexpected challenges, including proactively developing innovative solutions to complex problems while maintaining a professional demeanor

Professionalism:

• Ability to demonstrate a high level of integrity and ability to apply professional discretion.

Other:

• Strong attention to detail, with follow-through and project management skills
• Valid authorization to work in the U.S.

The Company
This is an opportunity to work with the Best. We are Michael Best & Friedrich, LLP. We are a full-service law firm with more than 350 lawyers and technical professionals who work in collaborative, interdisciplinary practices to serve clients around the world.
We work with companies in all kinds of industries, as well as trade associations, nonprofits, educational institutions, governments, family trusts, and high-net-worth individuals. Since our firm’s founding in 1848, we’ve continuously evolved to meet our clients’ changing needs and expectations. One thing remains the same: For generations, clients have relied on Michael Best for exceptional legal service and business acumen.
The Location
We have offices in Wisconsin (Milwaukee, Madison, Manitowoc, Waukesha); Illinois (Chicago); Utah (Cottonwood Heights, Salt Lake City); Colorado (Denver, Broomfield); Texas (Austin); North Carolina (Charlotte, Raleigh, Wilmington); and Washington DC. Our contemporary office spaces are ideal for concentration and collaboration; supporting our culture of working together to make great things happen for our Clients. This position will be based in our Salt Lake City or Cottonwood office.

Why You Should Apply
At Michael Best, we are proud to offer a comprehensive and competitive Total Rewards package that provides a variety of resources designed to enhance its employees’ overall well-being, both at work and at home. Competitive base pay, outstanding benefits, opportunities for learning and growth, all programs designed to help you plan for the future, and perks that inspire your downtime are all part of our total compensation package.

Learning and Growth

• Challenging and Dynamic Role
• Career Development Planning
• Professional Growth Opportunities
• Performance Management and Coaching
• Specialized Training Programs

Health & Wellness

• Medical
• Dental
• Vision Care
• Health Savings Accounts
• Flexible Spending Accounts
• Wellness Program
• Employee and Family Assistance Program

Total Compensation

• Competitive Base Pay
• Annual Merit Review/Incentive Pay
• Outstanding Benefits
• Generous PTO Plus 9 Paid Holidays

Planning for the Future

• 401(k) with Company Contribution
• Short Term Disability Plan
• Long Term Disability Plan
• Life Insurance
• Critical Illness Insurance
• Parental/Family Leave

Culture and Workplace

• Respected organization with Collaborative Culture
• Growing Firm with an Exciting Future
• Healthy Work-Life Balance
• Contemporary Work Environment
• Positive and Respectful Work Climate
• Performance Recognition

To be considered for this position, please submit an application via our online portal.

We are not accepting search firm submissions at this time.

Michael Best & Friedrich LLP, Michael Best Strategies LLC, and Michael Best Consulting LLC (collectively known as "Michael Best") are steadfastly committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact our Recruiting team at 414.225.4999 to let us know the nature of your request and your contact information.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location

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