Summary:

The Administrative Assistant is primarily responsible for providing general office support to the Crusader office and direct administrative support to the Sales and other divisions. This position also operates a multiline telephone system to answer incoming calls and directing callers to appropriate personnel.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Provides wide range of office administration support and technical applications including word processing, spreadsheets, memoranda, course materials, electronic calendar, email, and other technical applications.
• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department. Provides callers with address, directions, and other information.
• Maintains general office files (hard copies, electronic, archived, customer files).
• Assist the Sales Division with various processes requiring database entry, emails and maintenance, as well as other departments assignments as needed.
• Follow established checklists and procedures to complete various assigned tasks in a timely and effective manner.
• Schedules and organizes activities such as meetings, lunches, holiday parties and other activities for all members of the office or business group.
• Purchases and maintains inventory of supplies for office.
• Responsible for welcoming on-site visitors and adheres to the general security procedures and announces visitors to appropriate personnel. Monitors visitor access and issues visitor badges.
• Receives, sorts, and routes mail, and maintains and routes publications. Prepares packages for shipment.
• Maintains multifunction printer, supplies and scheduled maintenance.
• Schedule and monitor office/facility/company vehicle maintenance.
• On occasion, run various office errands.

Knowledge, Skills and Abilities

To perform the job successfully, an individual should demonstrate the following competencies:

• Proficient in Microsoft Office 365 suite including Microsoft Word, Excel, Outlook and Powerpoint.
• Demonstrates strong attention to detail.
• Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
• Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.
• Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Qualifications -

Some college preferred, or an equivalent of education plus experience in an office environment.

• 3 plus years related experience with proven office administration and customer service skills required.
• Solid working knowledge of office processes and business policy development, and of related computer software and electronic communications tools.
• Proven interpersonal skills with experience providing complex administrative support in a high-profile environment with tact and diplomacy.
• Experience managing to a budget with multiple deadlines required.
• Ability to work across teams and with a variety of projects and constituencies.

Physical Demands

While performing the duties of this job, the employee is frequently required to stand; walk; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.Duties, responsibilities and activities may change at any time with or without notice.

BENEFITS & CULTURE

Tactical Electronics & Military Supply, LLC., provides a comprehensive list of benefits to our employees:

- Medical - PPO, HSA and HMO (OK) options to choose from. Company pays up to 95% of the employee's monthly premiums

- Dental - Multiple plans to choose from. Company pays 75% of the employee's monthly premiums

- Vision - Two plans available and Company pays 75% of employee's monthly premiums.

- Wellness Program

- 401k matching program with progressive vesting schedule

- Company paid Short Term Disability coverage and optional Long Term Disability premiums are paid at 50% of the employee's monthly premiums.

- Life Insurance coverage at no cost to the employee

- Paid Time Off Benefits

- 10 Major Holidays plus a Floating Holiday to celebrate your birthday!

- Employee Service Awards and Recognition

- Fun Employee Morale events!

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Virginia Beach, VA 23453: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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