Join an amazing global healthcare organization!

Excellent compensation package!

Awesome benefits, including dependent tuition reimbursement!

Job Summary:

The Admission & Registration Supervisor primary functions are responsible for supervising, training, and motivating team members. Trains
and coaches the Admitting staff; monitors activity for quality and productivity; analyzes, develops and produces agent feedback and
management reports; conducts quality audits; coordinates the development of and reviews and implements departmental registration and
admission protocols. Responsible for serving in the Supervisory role as a group/team mentor and resource liaison. Ensures sufficient staffing
levels for twenty-four/seven operations. Supervises a staff of 12 employees.

Location: 1800 Orleans Street, Baltimore, MD 21287

Hours:
Full time, 40 hours per week.
Evenings, 10-hour shifts
Tuesday - Friday 12pm -10:30pm
Some weekend rotation

Education:

A. A. degree or 7 years of relevant work experience required

Licensure/Certifications:

Successful completion of Organizational and Development Supervisor Cohort program and all
related competency assessments. Certification in various computer systems as necessary

Experience:

Seven (7) years of relevant work experience in a medical office, hospital, medical call center or
similar

Knowledge/Skills:

• Duties include but not limited to supervising complex multi-payer insurance verification and benefits eligibility procedures for multiple

• specialty areas across several JHH entities, daily census validation to assure accurate reporting of census data for and to the NDMD

• (National Disaster Management drills) and the HSCRC (Heath Services Cost Review Commission)

• supervising of the bed management toassure all admissions processes and procedures are adhered to.

• The Supervisor must be highly proficient with insurance verification/benefits eligibility and when necessary, obtain and complete documentation for pre-certification and referral/authorizations, and

• assess patient financial liability.

• This position requires a clear understanding of the revenue cycle and professional competence in reviewing and securing all appropriate financial resources for patients to maximize reimbursement to the Health System. Monitors daily time of service

• payments are reconciled and deposited timely.

Please review our wonderful benefits package that include full medical, dental, and vision plans as well as tuition reimbursement for you and your dependents at https://jhh.mybenefitsjhhs.com/

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts — including while at lunch or on breaks, and whether they are on or off campus.