Introduction

Do you want to join an organization that invests in you as a(an) Assistant Director Workforce Management? Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Assistant Director Workforce Management like you to be a part of our team.

Job Summary and Qualifications

The Assistant Director Workforce Manager is responsible for workforce management to support the strategic direction and performance improvement initiatives of the Shared Service Center (SSC). This role will work cross-functionally with department Directors and Executive Leadership to optimize the organization’s daily staffing and to identify processes/areas that will enable the achievement of SSC performance improvement goals

What you will do in this role:

• Own/Champion the labor management analysis process including but not limited to productivity and other labor metrics such as Man-hour stats, FTE data, etc.
• Ensure SSC departments staff appropriately for actual and projected account volumes including developing and monitoring staff scheduling practices.
• Review daily productivity data to identify departments that require focus. Work with COO’s, CFO, CEO and Department Directors to ensure compliance to productivity goals.
• Continually monitor productivity goals to ensure they are appropriate. • Minimize use of overtime, temp labor and other premium labor through management practices.
• Analyze business processes to identify potential issues or opportunities for cost savings in labor management and propose solutions to SSC Department Directors and Executive Leadership.
• Work closely with HR to ensure best practice in timely and appropriateness of PAF’s and requisitions including the timely hiring and training of staff.
• Support the SSC departments by providing weekly and monthly productivity data analysis.
• Assist Directors in managing information effectively to improve departmental efficiency and performance.
• Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
• Other duties as assigned

What qualifications you will need:

• Bachelor’s Degree required in Management Engineering, Accounting or Finance
• Minimum seven years’ experience in related area with two of these years being in a role as a Staffing leader.
• Staff management experience which includes in-depth knowledge of staffing metrics.
• Experience with mathematical concepts: ratios, productivity, work units, accounts receivables, etc. as well as basic knowledge of business and management principles involved in staffing, scheduling, timekeeping, human resources, and payroll.
  
  

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Assistant Director Workforce Management opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.