Property Description:

Sand Valley is the latest golf venture to be developed by the Keiser Family. Much like the other Keiser & Dream Golf properties Bandon Dunes and Cabot Links, Sand Valley is a high-profile, one-of-a-kind project that has already established itself as one of the greatest golf destinations in America.

Located in central Wisconsin, one and a half hours north of Madison in the town of Rome, Sand Valley is situated among 80,000 acres of prehistoric lake bottom in the Sand Barrens region of the state. When complete, the entire development will cover 1,480 acres of previously wooded timber land owned by the Plum Creek Land Company. 2017 was the grand opening year for Sand Valley, and 2018 the official opening of the second golf course, Mammoth Dunes by David Kidd, and the Sandbox, a 17-hole short course by Coore & Crenshaw. In addition to the afore mentioned golf courses, the Resort includes 96 keys of unique lodging that can accommodate approximately 200 overnight guests on site, full Clubhouse operations, several food and beverage outlets (including Aldo’s Farm to Table, Mammoth Bar, Craig’s Porch, Sandbox Food Truck, and several on course outlets), hiking trails, fat-tire biking, grass court tennis and much more.

The team at Sand Valley is well established and growing, with future development to include The Lido, a private 18-hole course scheduled to open to limited preview play in 2022 and a “Grand Opening” in 2023, along with accompanying accommodations developed to support the new Club. Additional projects include a mixed-use Tennis Center, Wellness Facilities, and additional accommodations, both overnight, short-term, and longer-term rentals. The resort kicked off its inaugural Winter Season in 2020/2021 and has plans to continue to develop and mature into a true four-season resort, featuring ice skating, cross-country skiing, snowshoeing, etc.

Position Summary:

The Assistant Golf Professional assists the Director of Golf and Head Golf Professionals in the management of day-to-day golf operations of the resort. The position is responsible for supervising and managing all golf operations in the absence of the Head Golf Professional. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all customers.

Primary Duties and Responsibilities:

• Assist with golfer check-in and fee collection; control and manage play.
• Assist with all opening and closing procedures.
• Maintains levels of merchandise appropriate for the season and level of traffic through golf shop.
• Maintains an attractive and orderly appearance in and around the golf shop.
• Assist in tournament operations and weekly small group events including planning, pre-tournament contracts, post- tournament billing, course set-up, preparation, scoring, and follow up.
• Conduct individual lessons and group clinics.
• Assist with management of outside service staff to ensure the highest quality of customer service is achieved.
• Assist in managing practice facility and bag storage.
• Provide club repair and club fitting services to customers.
• Directly responsible for timely and consistently maintaining the club’s USGA Handicap System.
• Assist in the inventory control of hard goods, soft goods, and special orders including ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales
• Assist in planning and budgeting for the golf operations
• Conduct oneself in a professional manner and maintain a professional image at all times
• Assist with the administration of applicable staff via record keeping, work schedules, etc. in accordance with facility human resource policies
• Assist in coordinating golf activities with other departments
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
• Remain up to date on customer relationship management tactics and strategies

Qualifications:

• Maintain PGA of America membership in good standing in an active classification
• Actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program
• Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
• Fundamental supervisory practices and principles
• Strong organizational, planning and prioritization skills
• Service and customer focused attitude
• Experienced in written and oral business communications
• Experienced computer user including Microsoft Word and Excel. Proficient in other applications, i.e., email, internet, tournament, and database
• Maintain and promote a positive professional image within the community

Working Conditions:

Typical office setting with overheard lighting and adjustable ventilation. This individual may be exposed from time to time to inclement weather; potentially dangerous pesticides, herbicides and fertilizers; equipment movement hazards; misdirected golf balls. Injury may result as a result of exposure to the above if safety policies and practices are not properly followed at all times.

Physical Requirements:

Must have the ability to:

• Read and write (English)
• Communicate verbally with staff members with or without the use of two-way radios.
• Give and/or follow verbal and written instructions
• Visually inspect all work areas
• Operate vehicles and equipment for several hours at a time
• Perform mathematical calculations involving fractions, decimals, and percentages
• Retrieve, read and interpret information from technical sources
• Stand, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time
• Lift up to 50 lbs. occasionally, 30 lbs. frequently, and 10 lbs. constantly

Classification:

Full-Time Seasonal, Hourly, Non-Exempt

Sand Valley LLC is an Equal Opportunity Employer