In partner with or in the absence of the center manager, you will have ultimate responsibility of entire center operations, including production, quality compliance, finance, HR and IT. In most centers, the Assistant Manager will have primary responsibility for daily center operations. Be the main management support to CSL Plasma services Center Manager, ensure ongoing improvements, and act as liaison with all corporate functions to ensure center compliance and performance. You will report to the Sr. Center Manager.

The Role

• In the absence of the center manager, overall authority over center operations production goals, monitor net yields and implement improvement plans. Meet established deadlines and maintain operational records.
• Independently determine center labor usage to meet needs. Support meeting the established center production goals.
• In collaboration with center manager, manage all inventories to the optimum levels by maximizing efficiencies, customer service levels and minimizing investment. Provide support to ensure established deadlines are met, and maintain center's operational records.
• Ensure efficient donor flow throughout the center. Identify problem areas and implement corrective action.
• In collaboration with center manager, ensure compliance with all Company SOPs and applicable federal, state and local regulations.
• In absence of center manager, responsible for all aspects of financial oversight. Manage center production goals. Monitor net yields and implement plans for improvement.
• In collaboration with center manager, financial targets are met and follows cash management, financial reporting, and other financial responsibilities.
• In collaboration with center manager, support the center philosophy of continuous improvement. Collect and analyze data to maintain center quality, efficiency and profitability. Implement corrective action plans.
• In collaboration with center and quality management, assist quality compliance by meeting company, regulatory and customer requirements to safeguard the purity and efficacy of the plasma and the safety of donors and employees. Follow all HSE and OSHA procedures. May conduct routine internal procedures and documentation audits.
• Support facility maintenance to highest safety, compliance and cleanliness standards. Partner with corporate facilities to ensure center compliance.
• In collaboration with center manager, conduct recruitment, training, development, counseling and termination. Manage employee turnover within center operations.
• In collaboration with center manager, ensure excellent customer service by all staff. Provide a model of good customer service to employees. Communicate openly with customers. Resolve complaints or concerns.
• In collaboration with center manager, support all marketing and advertising to ensure execution of programs.

Your skills and experience

Education

Bachelor's Degree preferred OR equivalent combination of education and professional work experience (4 years minimum) required

Experience

• Minimum 1 year supervisory or leadership experience responsible for overseeing the activities of others required OR
• Completion of CSL Plasma Leadership Development program

Our Benefits
We encourage you to make your well-being a priority. It’s important and so are you. Learn more about how we care at CSL.

About CSL Plasma
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma.

We want CSL to reflect the world around us
As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.

Do work that matters at CSL Plasma!

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Relocation assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: One location

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