The Assistant Store Manager is second in command of boutique and all related processes in order to deliver the Wolford experience and achieve sales targets.

Primary responsibilities include: Sales Generation, Staff Management, Operations and Visual Presentation.

Sales Generation

· Assist manager in analyzing sales results and provide Action Plan with KPI achievement strategy

· Implement and execute appropriate Clienteling programs, CRM, and corporate customer initiatives

· Plan and execute marketing activities in conjunction with directives

· Identify key areas within the market for new business development opportunities, including partnering with corporate PR / Marketing team and with Mall Management or BIDs (Business Improvement Districts) to enhance market awareness

Staff Management

· First point of contact in absence of store manager

· Effectively communicate with staff on performance accomplishments and/or feedback

· Help develop team members through ongoing and annual appraisal by evaluating and monitoring individual monthly sales goals, KPIs, operations, and customer service

· Ensure effective processes and guidelines (operations, HR issues, financial issues, health and safety) as set by the company or federal, state, or local law

Operations

· Execute an excellent customer feedback management program according to company and regional guidelines

· Execution of stock control and filing of stock data in order to minimize stock losses

· Support retail team in building the right assortment for the boutique

· Monitor, analyze, and inventory needs

· Cash Handling- ensure money taken balances with information given by the POS system on a daily basis, and justify and correct any discrepancy

· Enforce LP guidelines

· Assist with semi-annual inventory and rectify any discrepancies

· Open & closing key holding responsibilities

· Maintain company standards of cleanliness and organization

· Ensure execution of excellent visual merchandising according to seasonal collections and company visual guidelines

· Maintain sales floor, fixtures, products, packaging, and back stock areas

· Attend sales / training meetings and ensure all staff members are fully trained in operational, product knowledge, and sales and customer service standards

· Monitor all store equipment regularly to ensure safety

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift

Weekly day range:

• Weekend availability

Work Location: In person

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