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ASSISTANT OPERATIONS MANAGER - GUEST SERVICES Job at Hyatt Regency Waikiki Beach Resort and Spa

Hyatt Regency Waikiki Beach Resort and Spa Honolulu, HI 96815

Job Information

  • Date Posted
    2026-03-08
  • Location
    Honolulu, HI 96815
  • Job Title
    ASSISTANT OPERATIONS MANAGER - GUEST SERVICES
  • Gender
    Both

Summary

Our hotel is a 1230 room property steps from azure blue waters and soft sands of Waikiki Beach, Hyatt Regency Waikiki is directly across from the world famous Duke Kahanamoku Statue, near Diamond Head Crater and centrally located in a dynamic city center. Enjoy personalized services with the spirit of Aloha, modern amenities, cultural activities, swimming pool overlooking the Pacific Ocean, locally sourced dining specialties and on-site boutiques. Please visit our webpage at Hyatt Regency Waikiki Beach to understand more about the property.


The Assistant Guest Services Manager responsibilities include assisting in the oversight of the guest service department which may include bellmen, doorman, valet and Front Service clerks. This position will also have duties that include staff training, development and scheduling. This is a highly visible role within the hotel and offers the opportunity to provide the highest level of guest satisfaction at Hyatt.

Benefits:

This role will be eligible for the following benefits, after meeting initial eligibility times:

  • Health, dental, vision and life insurances
  • 401(k) with company match
  • Employee Stock Purchase Plan
  • Paid vacation, sick time, 8 holidays, and personal days off
  • Tuition Reimbursement - $1,000 for self-development
  • Free and discounted hotel night stays world wide

And many other great benefits!


Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Hyatt Regency Waikiki is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Qualifications

  • A true desire to satisfy the needs of others in a fast paced environment.
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time and walk moderate distances
  • Must be able to work a flexible schedule, including weekends and holidays
  • Proficient in basic computer skills
  • Knowledgeable of Kronos, Opera and Microsoft Office



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