Position Description: Assistant Quality Manager

Some see the railway as transportation, while at Plasser American we see it as transformation. The story of how steel tracks turned the American promise into American progress and forged a trusted pathway to the possibilities of the future. It’s a story that continues today, an American legacy unfolding mile by mile. There is a lot riding on those tracks and we know that support, quality and know-how are all important aspects in staying on track.

That’s why the Plasser American tradition begins with a promise. A promise to do things right. An unapologetic commitment to quality that makes us the longtime trusted leader in cutting edge American made innovations for the North American railway. It’s a promise to see things differently to turn ordinary steel into safer passages. To be a partner that you can count on to engineer solutions for the challenges of today and for the opportunities of tomorrow. From research and design, expert manufacturing and delivering unapparelled services, our customers trust us to keep them ahead of the curve.

Progress is about more than getting from Point A to Point B. It’s knowing you have a trusted foundation to move you forward toward new possibilities waiting around the corner. Join Plasser American to become part of our team forging ahead towards new opportunities in railway maintenance. The railway is a path to the future, choose this path and apply today.

Position Overview

Monitors, tracks, and reports on the manufacture of equipment projects; from the initial bid process, up to and, through the delivery of the equipment. Ensures equipment is in compliance with customer specifications, Work Orders, and company quality standards. Directs the efforts of the Quality Team to ensure company quality standards and objectives are met.

Position Summary

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  Reviews customer specifications and associated engineering work orders.

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  Coordinates and organizes liaison services between Plasser American Corporation and its customers during the manufacturing process.

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  Attends meetings within the company, and with customer, during: pre-bid, post-award, production, pre-delivery inspections, etc.

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  Monitors and reports on engineering, purchasing, production, testing, and inspection phases and in process inspection throughout the manufacturing process.

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  Attends applicable training, and trade shows, to maintain and develop relevant knowledge, skills, and customer relations as required.

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  Directs Quality Control/Assurance Inspectors in the performance of their assigned inspection and testing activities, to ensure company quality standards and objectives are met.

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  Conducts performance evaluations.

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  Coordinates subordinate training.

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  Coordinates equipment testing and reports on status.

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  Cross-train with Quality Manager to provide reporting metrics as necessary.

Supervisory Responsibilities

Assists in direct supervision of 6+ Quality Control/Assurance employees, and carries out supervisory responsibilities in accordance with the company policies. Responsibilities include: interviewing, hiring, and training employees; planning, assigning, and directing work; performance evaluations; employee rewards; addressing complaints, and resolving problems, correcting and approving employee time and payroll.

Required Skills

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  Effective verbal and written communication skills in English.

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  Ability to write reports, business correspondence, and procedure manuals.

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  Capable of working in a team environment.

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  Ability to read, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

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  Ability to read, and interpret, electrical schematic drawings, hydraulic drawings, and engineering blueprints.

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  Ability to apply critical thinking and solve practical problems in a variety of situations.

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  Thorough knowledge of Microsoft Office programs, including MS Project (Gantt Charts).

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  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

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  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

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  Requires periodic training within the railroad industry and manufacturing industry.

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  Knowledge, training in ISO standards, and other areas of quality control are preferred.

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  Ability to respond effectively to the most sensitive inquiries or complaints.

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  Sound mathematical skills: addition, subtraction, multiplication, and division. Understanding of the metric system. Ability to compute angles, slope, degrees, using basic geometry and trigonometry.

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  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

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  Ability to work under pressure and manage multiple tasks simultaneously.

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  Ability to think quickly and make informed decisions based on data and results of tests/inspections.

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  Team leader who associates and subordinates can rely upon for decisions to complete hard tasks.

Preferred Education and Experience

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  Bachelor's degree (B.S.) in Engineering from four-year college, university (or equivalent); or a minimum of five years of related experience and/or training; or equivalent combination of education and experience.

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  To work on or around equipment on Railroad property; satisfactory completion of FRA, “On Track Safety” and CSX/NS “Roadway Worker Protection - Contractor Safety” training.

About Plasser American

As part of the Plasser family brand, which is the largest Maintenance of Way equipment provider in the world, PAC is a rapidly growing provider of railway equipment in North America. Continuing for the next few years, PAC will continue to make significant investments in the North American Market including a new office building and a substantial addition to our manufacturing facility. PAC is making the needed investments to continue its growth trajectory for many years to come. The next several years will be an exciting time of transformation. We look to the future to enhance our team and achieve our goals.