TO APPLY FOR THIS POSITION, PLEASE GO TO: WWW.VERRADOGOLFCLUB.COM/CAREERS. Your application will go directly to the hiring manager.

Job Overview:

Responsible for the front of house operations of the Restaurant, including maintaining Century Golf/Verrado Golf Club standards in all services and operations while maximizing profitability.

Controls:

· Supervise the assigned shift; ensuring that service staff delivers the product correctly and in a timely manner. If ticket times are out of normal range, meet with the Chef or kitchen supervisory staff to help correct the situation.

· Respond to shift changes as they occur; whether it be covering shifts where someone calls off, or cutting employees as necessary, ensuring superior guest service.

· Ensure that all before and after-shift side work is done properly and thoroughly.

· Approve transactions as required; assist servers with their closing, counts and drops as required. As closing manager, perform closing duties, prepare bank deposit and drop.

· Supervise the hostess staff, ensuring proper greeting and seating procedures are being followed.

· Oversee all front of house pars are being maintained; work with our vendors to ensure compliance and/or send the business out for bid as necessary to meet or exceed budget.

· Be aware of events, reservations, or bookings that will affect the restaurant operations on the shift you are supervising. Look ahead to see if there are any set up requirements expected of you for the next shift/day.

· Manage the front of the house food and beverage service operations by being ‘on the floor’ during peak business periods (approx. 11 am-2 pm and 6 pm- 9 pm)

· In order to ensure a smooth transition to the next shift supervisor, meet with them face to face to discuss any outstanding issues, orders, or challenges that might exist as you are leaving. If this is not possible, accomplish this by e-mailing or leaving notes for the next shift supervisor.

· Participate in the short and long-term planning of department objectives.

People:

· Hiring, training, supervising, evaluating and scheduling all food and beverage front of the house departments. Termination of employees in the event they do not meet company standards, after conferring with Human Resources and/or General Manager.

· Supporting the planning and implementation of regular, ongoing training sessions for food and beverage service staff

· Perform daily walk through inspections and weekly written inspections and follow-up.

· "Inspect what you Expect" – MBWA (Management by Walking Around) Using all 5 senses, inspect Club facilities continuously

· Recognize employees for a job well done in a timely manner.

Standards:

· Lead by example, consistently conveying a positive attitude, passion and pride in your work

· Approach all encounters with members, guests and fellow employees in a gracious, attentive, courteous and service-oriented manner. Resolve any issues that arise. Report any incidents that might need further management follow-through.

· Conduct all business for the club as an ambassador of the Verrado Golf Club – with integrity and in a professional manner at all times

· Keep fiscal responsibility and guest satisfaction in mind when making all decisions

· Maintain regular attendance in compliance with Verrado Golf Club standards, as required by scheduling, which will vary according to the needs of the Club. Employees may need to work varying schedules to reflect the business needs

· Comply at all times with Verrado Golf Club standards and regulations to encourage safe and efficient operations

· Maintain professional relationship with guests - Refrain from discussing company or personal business with any annual pass holders or guests

· Be aware of current events, programs and community events to ensure you are able to provide current and detailed information to guests

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Restaurant type:

• Casual dining restaurant

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Restaurant management: 2 years (Preferred)

License/Certification:

• Driver's License (Required)
• Maricopa Cty Food Mgrs Certification & AZ Title 4 Liquor (Required)

Work Location: One location

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