Assistant

Salon Leader

Alline Salon Group (ASG)

Overview

The Assistant Salon Leader (ASL) is essential in assisting and leading a great team. The ASL is responsible for partnering with the Salon Leader (SL) including modeling ASG’s core values to be the best while serving our clients in a friendly, and professional way. The ASL is intended to be a developmental position with the goal of advancing into the SL role.

Job Duties

• Assisting with recruitment and retention strategies

to meet salon staffing requirements.

• 
  Continuing to coach the team to ensure they

are supported in meeting their salon and individual goals.

• 
  Modeling quality services by consulting with

clients and applying the appropriate service techniques.

• 
  Recommending and participating in all approved

local marketing initiatives including depth and frequency of coupon campaigns,

seasonal initiatives, and client appreciation events.

• 
  Educating clients and team members about proper

home hair care and recommending services and products to help the client

maintain their hairstyle between salon visits.

• 
  Modeling customer

service best practices by leading and inspiring the team, ensuring each

client’s satisfaction, and building client loyalty.

• Providing customized consultations with each client,

including stating the final price before the service begins.

• 
  Supporting the SL with required salon leadership

administrative tasks (i.e., closing out a ticket on the POS system, timecards, inventory

control, on-boarding new team members, and scheduling appointments) promptly.

• 
  Communicating effectively and positively with all

clients, team members, leadership, and the corporate support team.

• 
  Meeting or exceeding personal/salon productivity

standards set by ASG.

• 
  Protecting the salon’s assets, including emphasizing,

and modeling cash handling procedures.

• 
  Leading, training, and modeling all services

offered at the salon.

• 
  Maintaining flexibility in scheduled shifts to

fit the needs of the business, including potential night and weekend shifts.

• 
  Attending all required technical training

sessions.

• 
  Joining all virtual and in-person meetings as

directed by leadership.

• 
  Leading the salon when/if the SL is absent.
  

• Modeling ASG policies as defined in the Handbook

and salon specific operational procedures (including but not limited to bank

deposits/runs, salon cleaning/maintenance, and disinfecting styling implements).

Required Knowledge, Skills, and Abilities (KSAs)

• Leading the team in the SL’s absence and working

as a team-player and/or independently.

• Marketing yourself, the salon, and the team in

the community to increase your salon clientele.

• Modeling exceptional communication, organization,

and problem-solving skills.

• Providing consistent and excellent customer service.
• Multi-tasking efficiently to assist with salon duties (including store meetings, scheduling, cash management, and reporting).
• Showing a willingness to learn new techniques and stay current with hair trends.
• Leading and coaching the team through implementing

changes as directed by ASG.

• Traveling to other salon locations as needed (i.e., temporary assignments).
• Maintaining full-time status and meeting the business demands.

The physical requirements of the position may require bending, sitting, twisting, turning, lifting (generally 10-15 pounds),

and/or standing for extended periods of time.

Experience

• One (1) year of experience as a Stylist, preferred.

Education

• Must maintain a valid cosmetology or barber’s license.

All

ASLs are required to complete assigned training as determined by ASG.

• 
  
• All Supercuts

(SC) ASLs must have received their Hair Stylist Academy (HSA) completion

certificate.

Work Location

The ASL role is based at an ASG (Supercuts, Holiday

Hair, or Cost Cutters) salon location.