Assistant Service Manager Job at Stokes Toyota Beaufort
JOB SUMMARY:
Assistant Service Manager is responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed.
RESPONSIBILITIES:
- Works with customers and technicians to identify required maintenance.
- Performs road test of customer vehicles.
- Advises customers of necessary/suggested services.
- Offers additional services and repairs to customers.
- Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
- Estimates cost of mechanical, electrical, or other repairs.
- Enters itemized estimate on service order and explains estimate to customer.
- Schedules appointments with customer.
- Maintains CSI at or above designated standards.
- Meets dealership’s standards for repair/order production.
- Follows Safeguards rules and regulations.
REQUIREMENTS:
- Must have at least 2 years of dealership experience
- Toyota experience preferred
- Successful track record
- Strong record of positive CSI results
- Team oriented
- Submit to and successfully complete MVR, background check, and pre-employment drug test
- Valid driver's license with good driving record
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