PAY RATE: $22.00/hour

The Assistant Team Leader is responsible for supporting the Store Leader and assigned Store(s) in the processing and merchandising of soft lines. When serving as Leader on Duty (LOD) assuring safety, sales, production, programs and services and other standards are maintained. This position will also partner with other members of the Retail Administration team, People Resources and Workforce Development to ensure that all activities performed are in a manner consistent with the mission, vision, and values of Goodwill.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manages production and merchandising of soft lines departments.
• Consistently meets or exceeds daily, weekly, and monthly production goals for assigned operation.
• Understands the production process and works to develop efficiencies or continuous improvements in coordination with Store Manager.
• Communicates production goals and ensures team member understanding of direct tie to sales and back to mission.
• Motivates team members to achieve goals.
• Performs the duties of team members as staffing needs arise.
• Trains new employees within operation on processes and procedures and follows through on additional training/retraining as needed.
• Monitors the levels of merchandise on the floor and adjusts production goals and pull process as necessary.
• Provides input for employee scheduling and properly record hours worked for assigned operation.
• Develops merchandise displays and advertising, in coordination with Store Manager for assigned departments:
• Ensures the proper maintenance of merchandise displays.
• Keeps racks and fixture to standards.
• Maintains proper security of all company assets.
• Assists the Store Leader with store employee meetings as necessary for employees in assigned operation.
• Serves as Manager on Duty as dictated by schedule:
• Ensures safe work practices are followed at all times
• Ensures the facility is neat, clean and organized to prevent injury or accident.
• Ensures employees, volunteers, community service personnel and others use safe work methods at all times.
• Assists with supervising the daily cash drawer balances and deposits of store receipts:
• Assists with monitoring the operation of the cash registers to ensure the proper accountability of all transactions.
• Balances cash and deposits store receipts as required.
• Assists with the transmission of all required reports.
• Assists with the supervision of all employees.
• Reviews customer concerns and resolves appropriately.
• Maintains facility in a neat, clean and organized fashion at all times.
• Assists in ensuring that store equipment is kept in proper working order. Promptly notifies Maintenance Supervisor of defects, or IT Manager of problems relating to the computer systems and e-mail.
• Contributes to the effectiveness of the store by performing all other tasks as assigned.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to demonstrate proficiency in meeting competencies required for position; able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill and/or ability required.

EDUCATION AND/OR EXPERIENCE:

• High school diploma or GED required, associates degree preferred.
• Minimum of one year retail experience with at least six months supervisory experience.

Goodwill of the Finger Lakes and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer.

Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability