Associate Director Job at Volo
Founded in 2010, Volo is the largest and fastest growing player in the social sports industry. We create year-round opportunities for adults 21+ to participate in a variety of sports, fitness, tournaments and social activities through league play. We bring together over 300,000 users across the U.S. in 8 major cities in sports leagues ranging from volleyball and soccer to bocce and kickball. Through our industry leading digital platform, Volo offers an increasing array of non-sports social activities to enable adults to connect with peers through play.
Volo is ranked among the Inc-5000 Fastest Growing Companies with revenue growth over 40% per year. We currently operate in 8 cities (NY, Boston, DC, Baltimore, SF, SD, Denver, and Morristown, NJ) with plans to grow to many more. The company has embarked on an aggressive growth plan including roll-up acquisitions and organic growth to create the pre-eminent adult social activities organization in the country.
More than 300,000 users Coast to Coast leverage Volo to organize, meet, communicate and play within their community through fitness and social activities. Whether it's a performance sport like soccer, or a social activity like cornhole, Volo provides something real. Real interaction, real activity, real fun, and real impact.
Volo is a movement—for people and by people who want to connect more meaningfully with each other. We are a grassroots uprising, helping others actually see who they’re connecting with, and share experiences over the length of a season.
Proof We Are Awesome
Ranked Among Inc 5000 Fastest Growing Companies
Serving more than 19,000 kids in free youth programs
Over 300,000 Adult Participants Nationwide
8 City Markets & Counting...
If you have a desire to make a difference through community and sports, Volo could be your next and final career destination.
SUMMARY
The Associate Director is the number 2 to the City’s Managing Director. This role is crucial to team management and execution of the day to day functions of the city.
City Performance & Sales
City performance related to both adult and youth programing goals
Manage city budget, revenue, league plans & cash flow
Create monthly, quarterly, and yearly budget reviews and forecasts based on city revenue
Manage budget and ensure profit margins are being held
Ensure corporate sales & sports growth expectations are being met
Office Management
Keep performance management process on track
Full time team recruitment, selection, hiring & training
Build Team Office Culture
Ensure proper roll out of new company processes
Office Team Evaluation & Discipline
Staff Vacation management
Internal office & team communication - including both kids & adult staff
Manage, mentor, train and coach team including but not limited to status updates, budgets, goal setting and customer service response practices
Work with HR to ensure there is a pipeline for incoming interns and appropriate goals and projects are assigned
Uphold Volo Quality Standards
Stickler for Branding, Operational Structure & Integrating kids programming
Assist in market-wide event planning, sponsorship activation and media relations as needed
Collect program metrics and analysis throughout the season and develop tools for evaluation - for youth and adult programs
Escalation point for customer service issues
Anticipate and provide proactive solutions to prevent customer service problems from arising in the future
Public & Private Relationship Management
Back up for relationships with current and future league venues
Facilitate partnerships with community organizations, neighborhoods and potential funders
Establish and maintain relationships with facilities, bars, sponsors and other vendors - update and record all facility and bar partner contact information
MUST-HAVES
5-8 Years Experience, ideally in a sport or event management and/or business development capacity
Experience managing a team
Can marshal resources effectively and comfortably navigate a fast-paced, ever-changing environment with minimal supervision
Detail-oriented project manager – you have experience managing multiple projects across function areas and feel comfortable wearing many hats
Excellent written and verbal communication skills
Dynamic personality interested in working in, and contributing to, a fun and active office environment
“WOW” US WITH ...
Experience managing a budget
Experience growing a team
Entrepreneurial experience
MBA
Additional Information
Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Volo does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Volo also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
Volo is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or company policy. We strive to create a healthy and safe workplace and we prohibit harassment of any kind.
Volo partners with TeamWork Online, connecting people to sports jobs, careers, and internships for more than 30 years. Visit our page here to learn more.
Don't see a position that matches your background or interests? We're a growing company and always looking for top talent. Drop us your resume here and we'll contact you when there's a match!
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