If you join our team, here are some of the perks you can expect:

• A competitive total rewards package with 4 weeks paid time off for full-time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidays
• Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account
• Up to a 4% match on 401(k) contributions
• Six weeks of fully paid parental leave
• An extensive Employee Assistance Program that provides personalized care options for your whole household
• Ample opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year

***********This position offers $500 sign on bonus! **********

Summary/Objective:

As part of the branch team, The Associate Financial Solutions Guide (FSG) meets with Elevation's members and prospective members to provide account services, financial guidance and offer value adding financial solutions. The Associate FSG is an important part of the branch team that creates raving fans through delivering amazing experiences—every member, every time.

Essential Functions include:

• Exhibits passion for Elevations Credit Union (ECU) and demonstrates Elevations' core values, Integrity, Respect, Passion, Creativity, and Excellence.
• Engages members using the Elevations Way model; with care, professionalism, and the highest level of service to explore relevant solutions to members and refer to internal partners as identified.
• Originates credit card applications and identifies other consumer lending needs.
• Handles account maintenance needs such as opening and closing accounts, online banking support, and fee refunds. Other transactions to include, but not limited to, processing account deposits, cash handling, withdrawals, and payments.
• Develops and fosters professional relationships with members and within the community to increase member acquisition and generate revenue, including outbound calling.
• Demonstrates operational excellence through adherence with established policies, procedures and processes.
• Adheres to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA).

Reports to:

Branch Manager

Manages:

This role does not have supervisory responsibility

Required Education and Experience:

• Bilingual English/Spanish speaking preferred – includes $150/month bilingual bonus after passing aptitude assessment!
• High school diploma or equivalent
• 2+ years consultative sales/service experience
• 1+ years of Financial Institution Experience
• Proficient in Microsoft Word and Excel

Preferred Education and Experience:

• Bachelor's degree
• Consumer and business lending experience

Work Environment:

Elevations uses multi-factor authentication to keep our data safe. As such, a personal smart phone is a requirement for employment with us. This job operates in an office setting and routinely uses standard office equipment.

Physical Requirements:

Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs. of force occasionally to lift, carry, push, pull, or move objects.

Position Type/Expected Hours of Work:

Full time / 40 hours per week and rotating Saturday availabilities

Classification:

Non-Exempt

Location:

Elevations Credit Union Ft Collins Oldtown Branch

Compensation:

The base pay to the midpoint of the budgeted range is $21.11 - 26.36 per hour + annual bonus. The candidate's starting salary will be adjusted based upon his, her, or their experience.

• We offer sign on bonus $500!

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.