Associate - Recognition Programs Job at Goodwill Industries of San Antonio
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In 1945 Goodwill San Antonio’s founding purpose was to fight poverty and create opportunity for adults and youth in our community who were underserved by access to education and employment. Our founding purpose “Fighting Poverty and Creating Opportunity” endures today and now drives our mission of “Helping Changing Lives Through the Power of Work” in a new era of 21st century skills.
Goodwill San Antonio is one of the largest nonprofit organizations in San Antonio, employing more than 1,500 individuals who passionately serve our mission. We live out our purpose by providing our employees and others with the tools to succeed in their personal and professional lives and opportunity for upward economic mobility through education and employment programs. We are able to offer these programs and services through our mission-driven business operations with retail stores and contracts with local businesses to augment their operations.
We are currently seeking a dynamic individual who has a passion for serving others and making a difference. Working Here Helps Changes Lives. Join the GoodwillSA team and Apply Today: WorkforGoodSA.org.
POSITION SUMMARY
This position will evaluate and process requests for Awards and Decorations from veterans and active duty personnel. Run annual boards to support the Air Force's Special Trophies and Awards program; process requests from retirees for Non-Combat Campaign credit; respond to requests and mails out medals; and prepare Memorialization packages to appropriate approval levels. Support the organization in its mission to help change lives through the power of work.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Evaluate and respond to requests for Awards and Decorations coming through various sources to include: Congressional offices, the National Personnel Records Center (NPRC), and the Air Force Board of Correction of Military Records (BCMR).
- Process requests and mail out Medals to veterans.
- Evaluate and respond to Standard Form 813 (non-combat campaign) requests.
- Provide processing support for Special Trophies and Awards program.
- Process High Level Decoration Requests.
- Process Memorialization requests.
- Execute and support the Air Force level Unit Awards program.
- Maintain the Records Management program.
- Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.
REQUIREMENTS
- Must be a U.S. citizen and eligible for a security clearance.
- High School Diploma or equivalent (GED)
- Any experience which provided skills in data entry, records research, composing correspondence.
- MS Word, Excel, Outlook, Access (basic)
- Strong reading & comprehension skills
- Analyze, evaluate situations, and develop alternatives for conflict resolution
- Must be able to meet the physical requirements of the position.
- For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.
Equal Opportunity Employer/Veterans/Disabled
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