Associate - Research and Database Management Job at Goodwill Industries of San Antonio
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In 1945 Goodwill San Antonio’s founding purpose was to fight poverty and create opportunity for adults and youth in our community who were underserved by access to education and employment. Our founding purpose “Fighting Poverty and Creating Opportunity” endures today and now drives our mission of “Helping Changing Lives Through the Power of Work” in a new era of 21st century skills.
Goodwill San Antonio is one of the largest nonprofit organizations in San Antonio, employing more than 1,500 individuals who passionately serve our mission. We live out our purpose by providing our employees and others with the tools to succeed in their personal and professional lives and opportunity for upward economic mobility through education and employment programs. We are able to offer these programs and services through our mission-driven business operations with retail stores and contracts with local businesses to augment their operations.
We are currently seeking a dynamic individual who has a passion for serving others and making a difference. Working Here Helps Changes Lives. Join the GoodwillSA team and Apply Today: WorkforGoodSA.org.
POSITION SUMMARY
Job location is Randolph AFB, Texas. Responsible for the reconciliation data error conditions identified during the data reconciliation process during the collection and input of information into the Automated Records Management System (ARMS).
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Conducts a computer records review of error conditions that need to be reconciled prior to information being cataloged into the ARMS system.
- Takes appropriate action to correct error conditions in order for data to be properly accepted by the system.
- Provides customer service to answer questions in their area of responsibility.
- Answer phones and respond to questions or direct to proper Office of Primary Responsibility (OPR).
- Contact appropriate OPR when records are incomplete or erroneous to correct any error conditions.
- Works with OPR’s to reconcile or correct error conditions.
- Works with Lead Worker to reconcile error conditions to be corrected.
- Serves as the Division “Trusted Agent” for access to the ARMS system and takes corrective action as necessary.
REQUIREMENTS
- Work a flexible schedule to handle fast-paced environment and remain flexible.
- Communicate effectively both orally and in writing.
- Demonstrate necessary computer skills.
- Must be able to meet the physical requirements of the position.
- For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.
Equal Opportunity Employer/Veterans/Disabled
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