Automotive Service Advisor Job at Hodges Mazda at the Avenues
Hodges Mazda has had the privilege of serving the Jacksonville community since 2016. As a family owned and operated business, earning the trust of our customers, employees and community is what drives us to be better. Our new state-of-the-art facility gives us the necessary tools to serve our customers and employees at a higher standard.
We're one of the few operators in the industry that's growing today, and we're succeeding because we have a great team, a strong business model, a healthy and rewarding company culture, and we are intensely focused on quality.
What We’re Looking For:
We are looking for a dedicated Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.
Our Core Values:
- Integrity
- Excellence
- Service
Benefits:
- Medical
- Dental
- Vision
- LTD
- Basic & Supplemental Life Insurance
- 401K
Responsibilities
- Greets customers promptly
- Obtains customer and vehicle information
- Clearly reports all vehicle symptoms as described by the customer
- Determines and recommends needed maintenance base on age, mileage, and vehicle history
- Prepares complete and accurate estimate of cost for labor and parts
- Establishes follow-up time
- Monitors the progress of each vehicle throughout the day, updating customers frequently
- Verifies that final invoice reconciles with work performed on the repair order
- Explains all completed work and charges to customers
Qualifications
- Minimum 1 year experience in a service advisory role
- Knowledge of automobiles
- Positive attitude
- High volume mentality
- CSI focused
Job Type: Full-time
Pay: $50,680.00 - $55,548.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Commission pay
License/Certification:
- Driver's License (Preferred)
Work Location: One location
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