Automotive Service Writer/Advisor Job at McFarland Chevrolet
We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians.
Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled.
Ultimately, you will work direc tly with customers to understand their needs and provide our Service Technicians with the information required to provide excellent service.
Responsibilities
- Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up
- Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
- Manage and oversee the dealership’s workflow and schedule
- Call customers to advise them about service changes or car pick-up times
- Maintain positive customer relationships to ensure repeat business
- Requirements and skills
- Proven work experience as a Service Advisor or similar role
- A strong understanding of automotive technology and the automotive industry
- Proficiency with industry-specific software
- Excellent customer service, interpersonal and communication expertise
- Strong organizational, decision-making and problem-solving skills
- Relevant training and/or certifications as a Service Advisor
Benefits
- 401k and match
- uniforms
- Health Insurance
- Paid Vacation
- Paid Time Off
- Paid holidays
- Employment discounts
- and more!
Job Type: Full-time
Pay: Up to $15.00 per hour
Shift:
- 10 hour shift
- 8 hour shift
Ability to commute/relocate:
- Maysville, KY 41056: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.