Automotive Showroom Receptionist Job at Hiester Automotive Group
Automotive Showroom Receptionist
Sanford, NC 27330
Full-Time
John Hiester Chrysler Dodge Jeep Ram of Sanford is currently seeking a full-time Receptionist to join our winning team. This position serves as a front-line representative for the dealership. You would greet customers as they enter the showroom, answer basic inquiries, and direct them to the appropriate party. We are a family owned and operated business and provide an excellent work environment!
We are looking for highly motivated and goal-oriented individuals. If you are professional, have integrity, love people, like to get it done and possess a servant attitude, you may want to speak to us!
ESSENTIAL RESPONSIBILITIES
You will answer incoming phone calls, emails and inbound internet leads in a friendly, interested and helpful manner. He or she receives, processes and coordinates all incoming sales inquiries and reaches out to potential customers through outbound calls. Communication is a big part of this role!
We are looking for highly motivated and goal-oriented individuals. If you are professional, have integrity, love people, like to get it done and possess a servant attitude, you may want to speak to us!
ESSENTIAL RESPONSIBILITIES
You will answer incoming phone calls, emails and inbound internet leads in a friendly, interested and helpful manner. He or she receives, processes and coordinates all incoming sales inquiries and reaches out to potential customers through outbound calls. Communication is a big part of this role!
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Greets showroom customers and determines the nature of their visit.
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Obtains and records basic demographic information about each customer, using dealership sales control system.
- Direct customers to product information resources, including those available online.
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Answers basic customer inquiries. Refers more extensive inquiries to the appropriate person.
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Directs customers to the correct department, notifies the appropriate salesperson that a customer is waiting, or introduces the customer to a salesperson.
- Deliver inquiries and messages intended for other personnel and departments promptly.
- Records Floor Log to ensure all sales visitors are accounted for and appropriate, accurate notes are typed into the Customer Relationship Management software.
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Serves as telephone back-up.
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Serves as clerical back-up.
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Maintains professional appearance and well-spoken manners.
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Other tasks as assigned.
KNOWLEDGE, SKILLS & ABILITIES REQUIRED
- Team-oriented and positive attitude with high energy personality
- Strong writing skills to write business correspondence
- Professional appearance and attitude required, and must be reliable
- Proficiency in Microsoft Word and Excel or Google Docs and Sheets preferred
- Must have a valid U.S driver’s license and clean driving record
EMPLOYEE BENEFITS
- Medical, dental and vision insurance coverage available
- Basic life insurance and disability coverage available
- 401k with company match
- Employee discounts on vehicle purchases, parts and service
- Opportunities for advancement
OUR CULTURE
Hiester Automotive Group has been successful by doing the right things, loving and developing our employees from good to great, and living our core values. Our company has been built on these core values to create a positive atmosphere that both our customers and employees love.
Hiester Automotive Group has been successful by doing the right things, loving and developing our employees from good to great, and living our core values. Our company has been built on these core values to create a positive atmosphere that both our customers and employees love.
This is a great time to consider joining our company! We have recently opened a new dealership in Sanford and a new Hiester Wholesale Parts operation and are planning for another store soon. With this growth, we have been able to promote several employees to management positions. These promotions have opened up a number of opportunities in all our stores!
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