Are you a high-energy, hardworking team player who is energized by working in a high-volume restaurant? Have been told you are a natural leader with excellent people skills, who knows how to motivate others? If you are persistent and resilient when overcoming obstacles, have restaurant experience in the back of the house, love food and want to create memorable experiences that guests rave about, we want to talk to you!

As a new store trainer, you set the tone for guest experience during each and every shift and you know that your team’s energy directly impacts everyone who walks through the front door.

Our ideal The Rail Grandview Heights NSO Trainer:

• Is accountable, confident, objective, and humble
• Is a servant leader who enjoys leading, coaching, motivating and mentoring others
• Is an excellent communicator with great listening skills, not afraid to have crucial conversations to help someone on the team grow
• Is committed, loyal, and a driven team player
• Is able to uncover potential obstacles and develops proactive solutions
• Has proven work experience as a line cook, prep cook, dishwasher or similar role

RESPONSIBILITIES

1. Train new staff members on the correct/current systems in use, to ensure success in taking care of our guests

2. Full understanding and utilization of ALL training materials

3. Ability to adapt training styles to fit the trainee’s learning style

4. Answer questions and set the example for ALL employees

5. Create a fun and positive work environment for both the staff and our guests.Demonstrate the core values by “living” them.

6. Adhere to current Uniform Policy 100% of the time

7. Maintain a safe and sanitary work environment conducive to our company standards

8. Update trainees and management team on opportunities and successes of the day.

9. Prepare for the next day of training by having a plan ready before you leave

10. Interacting effectively and maintaining good rapport and professional presence with team, guests, purveyors, community and owners.

11. Expert knowledge of food production standards, and open/close/cleaning kitchen area

QUALIFICATIONS

Required

• Solid experience in one or more back of the house roles
• Proven ability to display good judgement and decision making
• Proven ability to handle confidential information

This position regularly requires extended hours, including nights and weekends. Salary is dependent on trainer role filled.

WHY Mike Mariola Restaurants and The Rail?

In every Mike Mariola Restaurant, we are committed to providing superior quality food and beverages with legendary service. Our team strives to be collaborative, compassionate, and demonstrate a strong work ethic with all of our co-workers. Internal hospitality is our priority; making sure the environment is one that is safe, fun, and creative. Our culinary teams use the freshest ingredients, work with locally sourced ingredients, and create recipes that are approachable, yet inventive! Mike Mariola Restaurants believes that our employees are key to our success, and we love to promote from within!

We are looking for individuals who share in our core values:

Grit: We don’t quit! We embrace challenges and find a way to win!
Hospitality: We love restaurants, and we are relentless about delivering memorable experiences.
Leadership: We are self-starters who consistently take ownership.
Integrity: We do what we say we are going to do.
Respect: We listen to our team and empower them to act.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Mike Mariola Restaurants is an equal opportunity employer.