Bartender Job at Stockbridge-Munsee Community & North Star Mohican
Stockbridge-Munsee Community & North Star Mohican Bowler, WI 54416
Every employee of Pine Hills Golf & Supper Club is expected to greet and service our customers in a friendly, respectful manner and create a warm, fun atmosphere so that our customers feel welcome and enjoy visiting our establishment. Pine Hills Golf & Supper Club strives to provide a positive team environment where everyone contributes.
GENERAL RESPONSIBILITIES:
Responsible for responding to guest and staff requests in a timely manner. Provide prompt, efficient, and courteous service to guests. Greet guests positively, treating each person as an individual and in a professional manner.
DUTIES:
- Provide prompt, efficient, and courteous service to guests. Greet guests positively, treating each person as an individual and in a professional manner.
- Take beverage orders from guests and servers in a courteous manner.
- Prepare and serve alcoholic and non-alcoholic drinks consistent with the restaurant’s standard drink recipes.
- Serve alcohol responsibly; watch for signs of intoxication and follow proper procedures to discontinue service when necessary.
- Prepare and serve food from the bar grill menu.
- Monitor guest needs on a continual basis ensuring all requests are promptly fulfilled.
- Process monetary transactions with guests and staff. Adhere to all revenue handling policies and procedures.
- Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves, and storage areas. Clean and sanitize grill and good prep after grill closes.
- Maintain current knowledge of available beverages, drink mixing, and prices. Keep informed of continually changing beverage specials and property promotions.
- Ensure proper identification and age of guests prior to serving alcoholic beverages.
- Be knowledgeable of the facility, as location of restrooms, hours of operations, etc. and be able to efficiently handle quest inquiries.
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by immediate supervisor.
- Must adhere to all established rules, regulations, procedures, and policies of Pine Hills Golf & Supper Club and the Stockbridge-Munsee Community.
- Maintain a safe and clean environment for guests and fellow associates.
- Must participate in employee random drug testing program.
- Must be able to work with a variety of people with diverse personalities.
- Must attend all meetings and training, as assigned.
- Must wear the approved departmental uniform.
- Must be reliable and prompt when reporting to work.
- Must maintain compliance with all workplace policies, procedures, ordinances, laws and other communicated expectations, including but not limited to: Employment Manual, Department Procedures, memos and other communication from supervisory personnel.
- Report any guest complaints or concerns to immediate supervisor for resolution.
- Understand the goals and vision of the organization and demonstrate commitment to those goals in terms of individual and team performance.
- Perform as a team member and assist fellow associates to ensure a smooth operation.
- Prioritize and handle multiple tasks simultaneously.
- Complete other duties as assigned by immediate supervisor.
- The above duties and responsibilities are not an all-inclusive list, but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.
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