Customer Service Representative - Internet Motorcycle Sales - H-D Dealership

Pacific Motorcycle Group is one of the fastest growing and largest volume Harley-Davidson dealer groups in the country. We reinvest in our dealership teams by providing continuous daily training and personal development. Our goal is to continually promote from within. Where you start doesn’t have to be where you stay. Four of the partners started as Service Advisors and in Motorcycle Sales. We love to grow and have no plans of slowing down. This is your opportunity to work at an elite, high performance dealership group.

Pacific Motorcycle Group’s dealerships include the following:

• Harley-Davidson of Sacramento (Sacramento, Ca) - #1 in Northern California, top 15 in the US
• Eagle’s Nest Harley-Davidson (Lathrop, Ca) - #2 in Northern California, top 25 in the US
• Sound Harley-Davidson (Marysville, Wa) - #2 in Washington State
• East Bay Harley-Davidson (Livermore, Ca) - Fastest growing dealership in the California Bay Area
• Los Angeles Harley-Davidson (Fullerton, Ca) - Fastest growing dealership in Southern California

In business since 1919, Harley-Davidson of Sacramento is one of the oldest motorcycle dealerships in the nation, a consistent leader in our industry and looking to grow. This is your opportunity to be a part of an elite, high performance dealership group with room for growth and training.

Responsibilities will include but not be limited to:

• Respond quickly to internet leads inbound phone calls and chats with the goal of scheduling an appointment
• Confirming all motorcycle sales department appointments and rescheduling missed appointments
• Building the fun and excitement of Harley-Davidson to customers through phone calls, e-mails and text messages
• Prospecting customer lists to build and find future riders
• We will train the right people and provide the tools you need to be successful

Qualifications and Job Requirements:

• Business Development or Customer Service Center experience preferred
• Outgoing, energetic, helpful and positive personality
• Agreeable to 80% of their workday spent on the phone and internet
• Be able to follow a structured sales process on value based selling
• Driven with the ambition to meet and exceed goals by constantly learning and improving
• Motivated by commission and eager to improve
• Time management skills to be consistently productive
• Commitment to providing exceptional customer service

Compensation:

• Industry leading compensation based on performance
• Large, aggressive sold volume based bonuses

Benefits:

• Employee Discounts
• Company paid training
• Insurance benefits of medical, dental, vision and life
• 401k with company match
• Paid time off for vacation and holidays

Please apply online only by replying to this post with a cover letter and your resume

Don’t settle for anything except the best - Apply Today

Equal Opportunity Employer

Keywords: Harley-Davidson Harley Motorcycles Bikes

Job Type: Full-time

Pay: $40,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Commission pay

Experience:

• Customer Service: 2 years (Preferred)
• Internet Sales: 2 years (Preferred)

License/Certification:

• Motorcycle License (Preferred)
• Driver's License (Preferred)
• Vehicle Salesperson License (Preferred)

Work Location: In person

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