Beauty Consultant Job at JCPenney

JCPenney Las Vegas, NV 89147

JCPenney Beauty Las Vegas

Beauty Consultant

Are you passionate about all things beauty? Do you love being on the cutting edge of the latest trends and newest products? Do you love sharing your beauty expertise on social media? Join us in launching the first JCPenney Beauty in the Las Vegas Valley. JCPenney Beauty Las Vegas is a hyper-inclusive beauty destination where everyone has a space to glow.

Looking for one beauty consultant who represents the values of JCPenney Beauty.

JOB PURPOSE:
The Beauty Consultant is responsible for providing a personalized, engaging, fun, and unbiased shopping experience to clients around beauty products and techniques, leveraging in-depth product knowledge to can enhance and enrich our client’s lives, in order to drive sales and profit.

REPORTS TO:
Beauty Manager

KEY RESPONSIBILITIES FOR THIS ROLE:

  • Customer Service & Sales

- Proactively approaches clients in friendly, non-aggressive manner to determine how they can best help find a product or service
- Drive the client’s basket size by offering multiple and complementary products to each client, ultimately increasing Units per Transaction and Dollars Per Transaction
- Actively listens to client issues in a calm and agreeable manner to resolve problems and deliver a rewarding client experience

  • Participates in a Learning Environment

- Frequently accesses training materials to learn new products and techniques to stay up to date for the client
- Seeks out and absorbs knowledge of products to deliver a memorable and lasting experience with clients

  • Participates in Operations

- Continually reviews assigned area to ensure it is well-stocked, well-merchandised, hygienic, and follows core standards
- Replenishes and/or merchandises assigned areas to ensure products are available and presented well for each client
- Completes operational tasks such as, but not limited to setting animations, Merchandise Transfer Out, Signing, Expired Sweep, and Mark Out of Stock and Destroy
- Participates in Put to Fixture of door to floor process

  • Supports Company Programs

- Participates in and represent company programs that positively impact the business
- Offers Beauty Insider to all clients
- Offers JCPenney Credit and Rewards to all clients

  • Performance Standards

- Consistently meets established performance standards for the role, including (but not limited to) product and service sales, client service, profit, productivity, and attendance
CORE COMPETENCIES
EMBRACES A GROWTH MINDSET

  • Proposes and initiates actions on new ideas that improve our product, stores or practices.
  • Listens to ideas and suggestions and applies ideas when appropriate, champions new initiatives.
  • Encourages self and others to stretch beyond current capabilities and actively searches for ways to do more with less.
  • Acts as a catalyst for change by challenging the status quo and motivating others to make improvements.
  • Applies a growth mindset by seeing change as an opportunity to learn and grow.

THINKS CRITICALLY

  • Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals.
  • Gathers necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts.
  • Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.

DEMONSTRATES LEADERSHIP

  • Creates an environment that fosters teamwork, recognizes others’ accomplishments and respects and values differences in the workplace.
  • Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level.
  • Gives and is open to constructive performance feedback; holds self and others accountable for performance and actions.
  • Creates a culture of development by coaching and teaching others.
  • Aligns goals, processes, and culture to create momentum and champion a One Team approach.

TAKES ACCOUNTABILITY

  • Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs.
  • Builds relationships by showing consideration for the perspectives of others and listens first before drawing conclusions.
  • Develops positive and inclusive relationships across the organization.

IMPLEMENTS WITH EXCELLENCE

  • Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals.
  • Implements project/plans that are well-organized and efficient, seeks feedback and takes action.
  • Effectively delegates work and communicates plans and expectations to others.

DRIVES RESULTS

  • Demonstrates a sense of urgency and acts decisively and quickly.
  • Establishes aggressive goals and takes appropriate risks to achieve results.
  • Shows confidence when challenged and will do the right thing even when it’s hard.
  • Strives to achieve excellent results by creating a culture of continuous improvement

Job Type: Part-time

Pay: $13.00 - $17.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • Day shift
  • Night shift
  • Weekend availability

Ability to commute/relocate:

  • Las Vegas, NV 89147: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location




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