Benefits Administrator, Tulsa, OK
Cherokee Nation Federal Consulting (CNFC) is a tribal owned 8(a) company with a rapid and responsive team of asset management professionals who are poised to meet the strict demands of federal clients. Our seasoned professionals bring, a unique blend of consulting, program management, and hands-on operational experience to our customers.
Through our comprehensive asset management approach, we stand ready to help our clients own, operate, maintain, and dispose of their investments from the largest facilities to the smallest pieces of equipment, and everything in between, in a fully transparent and auditable manner. CNFC is day-one ready and the ideal choice to execute the mission at hand. Put Cherokee Nation Federal Consulting to work for you.
Cherokee Nation Federal Consulting (CNFC) is part of Cherokee Federal – a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation’s mission around the globe for more than 60 federal clients. For more information, visit cherokee-federal.com .
SUMMARY

Administer childcare subsidy program on behalf of the customer. Work with program participants and childcare providers in the delivery and communications of subsidy benefit.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following:

• Provides program participants and childcare providers with overview of subsidy program.
• Assists participants and childcare providers with application package completion.
• Verifies application documentation and provides determination on employee eligibility in accordance with program requirements.
• Reviews and processes invoices in accordance with program requirements.
• Answers employee and provider verbal and written inquiries.
• Maintains appropriate records and program documents.
• Reviews eligibility changes in both the employees and childcare providers to maintain compliance in accordance with program requirements.
• Coordinates and prepares documentation for program audits as required.
• Provides excellent customer service related to childcare subsidy programs and troubleshoots with the appropriate parties as necessary.
• Assist with the coordination of open enrollment efforts.
• Performs other job-related duties as assigned.

EDUCATION AND EXPERIENCEAssociate degree and 4 years of professional experience in administering benefit/subsidy programs or an equivalent combination of education and experience. Experience with eligibility determinations and serving in an employee-facing role is strongly preferred.KNOWLEDGE, SKILLS AND ABILITIES

• Excellent verbal and written communication skills.
• Excellent attention to detail.
• Excellent customer service skills.
• Ability to provide excellent customer service to program participants and childcare providers.
• Ability to maintain confidentiality of personally identifiable information.
• Knowledge of principles and procedures regarding benefit administration or subsidy programs.
• Ability to understand and follow policy guidelines.
• Knowledge of principles and processes for providing customer service and personal services.
• Bi-lingual in English and Spanish; proficient in writing, listening and reading both languages, preferred.
• Ability to pass a Tier 1/Low Risk personnel security investigation

WORK ENVIRONMENT

• Work is primarily performed in a climate-controlled office setting.

Cherokee Federal has suspended it’s COVID mandate. However it’s important to note that Cherokee Federal employees are included as covered employees in U.S. Presidential Executive Order 14042, which mandates Covid vaccines for federal contractors. Executive Order 14042 is currently not subject to enforcement by the Federal government. Therefore, Cherokee Federal has suspended application of the mandate and continues to monitor the government’s guidance on administration of any vaccine requirement.

ABOUT THE TEAM:

Cherokee Federal is a division of Cherokee Nation Businesses, the economic engine of Cherokee Nation, the largest Native American tribe in the U.S. As a trusted partner, the Cherokee Federal team of companies manages nearly 2,000 projects of all sizes across the construction, engineering and manufacturing and mission solutions portfolios – ranging from advanced data analytics and telehealth to cybersecurity, cloud and logistics.

Since 2012, our team of companies has won $6 billion in government contracts and completed more than 5,300 federal missions. Our 3,600+ employees work in 20+ countries, 50 states and 2 U.S. territories.

Why Cherokee Federal? Visit cherokee-federal.comto learn why you should join our team!

COMPLIANCE:

Cherokee Federal is an equal opportunity employer. We are committed to prohibiting discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, union affiliation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We conform to the spirit as well as to the letter of all applicable laws and regulations governing all aspects of the relationship between the Company and its employees, including, but not limited to, recruitment, employment, promotion, transfer, training, working conditions, wages and salary administration, employee benefits, and application of policies. The policies and principles of EEO also apply to the selection and treatment of independent contractors, personnel working on our premises who are employed by temporary agencies and any other persons or firms doing business for or with the Company.

#LI-BB2 #CherokeeFederal

Job Type: Full-time

Pay: $27.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• No weekends
• Overtime

Work Location: One location

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