The Restaurant at

Beverage Manager

Job Summary:

The Beverage Manager supervises daily restaurant beverage operations within the established “The Restaurant at Hotel Wailea” standards in every aspect, while striving to continually improve guest satisfaction and maximize results in areas of responsibility.

Essential Job Functions:

• Execute and maintain quality and consistency of food, beverage and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged
• Creates concept appropriate wine list enhancements, beverage lists, recipes and menu collateral
• Coordinates the development and implementation of beverage programs that support concept clarity and take advantage of local beverage opportunities
• Ensures the implementation of all annual beverage program initiatives
• Provides necessary beverage training with emphasis on sales, service, and product knowledge to ensure operational success
• Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service
• Proactively interact with restaurant guests; build loyalty and face/name recognition
• Regularly measure and evaluate service through restaurant service audits, and leveraging guest/employee feedback
• Maintain highest level of safety, security, sanitation, and cleanliness of restaurant
• Assist with inventory counts, costs, and maintenance as specified by General Manager
• Performs other job-related duties as assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: High school diploma or general education degree (GED)

Required Experience:

• Minimum 3 years beverage manager experience in fine dining operation
• Excellent knowledge of food and beverage pairings
• Extensive knowledge of wine, beer and beverage spirits
• Proficient in computer applications and POS systems

Knowledge, Skills, & Abilities:

• Strong interpersonal skills (motivating, delegation, conflict management)
• Ability to coordinate multiple tasks while maintaining standards of operations
• Strong problem-solving, organization and time management skills
• Excellent guest service and hospitality skills and professional presentation
• Ability to motivate employees to work as a team to ensure that food and beverage service meet high level standards
• Excellent verbal and written communication skills
• Self-motivated with excellent organizational skills and attention to detail
• Excellent planning, organization and follow-up skills
• Must be effective at listening, understanding and clarifying concerns and issues raised by guests

Physical Requirements:

While performing the duties of this job, the employee is regularly required to stand for extended periods of time, twist at the neck and trunk, bend at the waist and stoop, kneel, crouch, or crawl. The employee is occasionally required to reach with hands and arms, reach overhead, above shoulders and horizontally. Employees will use hands to handle objects and tools, and operate service equipment. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40-pound objects. Vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may use vision to monitor food quality and quantity and may also order supplies, etc.

Work Conditions: May require evening and weekend hours. While performing the duties of this job, the employee generally works in an indoor/ outdoor front of restaurant and kitchen environment with exposure to heat from ovens, hot foods and steamers and cleaning chemicals, fumes, equipment, and metal objects. You will usually be based indoors/outdoors, splitting your time between the front of the restaurant and the kitchen. The noise level in the work environment is usually moderate but may be loud dependent on specific work site and/or equipment operation. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

The Restaurant at Hotel Wailea is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here: EEOC Poster.

Job Type: Full-time

Pay: From $10.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Restaurant type:

• Fine dining restaurant

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Kīhei, HI 96753: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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