BID/JOB ANNOUNCEMENT

Business Consultant

Department of Business Affairs and Consumer Protection

Number of Positions: 3

This position is open to the public and all current city employees covered under the City’s Collective Bargaining Agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) – BARGAINING UNIT 1, 3, 4 & 5. Only employees in City job titles in this bargaining unit are eligible to bid.

BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND

1. Check the box on your profile titled “Currently employed by the City of Chicago”

2. Enter your employee ID (located on your pay stub labeled ‘payee/employee number’)

3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION

Under supervision, a Business Consultant provides entry-level business planning and licensing and permitting compliance services to business owners engaged in starting up, expanding, or maintaining business operations for new or existing business establishments, and performs related duties as required:

• Conducts needs assessments of current or planned business activities to determine specific programs, services, and regulatory requirements that apply to the respective business operations.
• Interviews clients and reviews completed applications and business documents to obtain information concerning business operations and to determine the types of business licenses and permits required.
• Advises clients of required inspections prior to the issuance of designated business licenses.
• Develops work scope to document and prioritize identified issues and assists businesses in their implementation.
• Interacts with staff in other municipal agencies and City departments to facilitate the processing of permits and licenses and to obtain service and program information.
• Directs business owners to local, state, and national business assistance programs and initiatives to assist businesses.
• Manages workload of assigned cases and prepares status reports within a customized IT database system.
• Conducts research via the Internet and through the surveying of outside agencies to respond to new or atypical requests for services or business assistance.
• Prepares effective correspondence to business owners regarding pending issues and status of progress.
• Acts as customer service representative to assist businesses with problem resolution in a fast paced, public facing, team environment.
• Performs related duties as required.

Location: Department of Business Affairs and Consumer Protection

Address: 121 North LaSalle Street, Room 805

Days Off: Saturday and Sunday

Shift: Monday thru Friday

Hours: 8:30 AM - 4:30 PM (Hours and schedule may vary depending on need)

Salary: $59,184

THIS POSITION IS IN THE CAREER SERVICE.

Graduation from an accredited college or university with a Bachelor's degree in Business Administration or a directly related field, plus one year of business planning or consulting work experience; or an equivalent combination of education, training and experience.

Preference will be given to candidates possessing the following:

• Previous professional work experience in business planning services to business owners
• Previous work experience with regulatory compliance
• Previous work experience working in a fast-paced environment, with an emphasis on multitasking and communication
• Previous experience handling confidential and sensitive client information
• Previous experience providing customer service
• Previous experience using Microsoft Office 2010 programs
• Ability to speak, read, and/or write fluently, any other language than English

Residency Requirement: All employees of the City must be actual residents of the City as outlined in 2-152-050 of the City Chicago Municipal Code. Proof of residency will be required.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY AND ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Opportunity and Military Friendly Employer

Please note, all positions with the City of Chicago close promptly at 11:59pm C.D.T. Applications for this position will be accepted from February 22, 2023, until 11:59 pm CDT on March 07, 2023. No exceptions will be made.

City of Chicago Department of Human Resources

Lori Lightfoot, Mayor Christopher Owen, Commissioner