Business Insights Sr Analyst Job at Citizens

Citizens Johnston, RI

Description

Primary responsibilities include:


•Support analyses and reports to identify trends/insights and formulate recommendations that will influence business decisions. Create, synthesize and present customized data requests, transforming data into a story that informs both high level strategy and tactical decision-making.
•Support development of requirements and deliverables. Work with technical and development partners to deliver solutions based on requirements.
•Ensure accuracy of results and analytic methods through testing and validation of underlying report data. Ensure bias and data quality issues are resolved or explained when communication occurs.
•Identify business opportunities and opportunities for optimization through analysis of large, complex data sets.
•Manage many priorities with minimal oversight. Plan and prioritize to hit deadlines in conditions that may change rapidly or involve ambiguity.

Required Skills/Experience:

  • 5+ years of business analytics experience
  • Data management
  • Data reconciliation
  • Customer service
  • Business Analysis
  • Problem solving
  • Time management
  • Prioritization
  • Excel, Access, SQL, BI, Tableau experience

Preferred Skills/Experience:

  • Banking or sales performance management experience a plus
Competencies:
•Detail Oriented
•Influencing
•Critical Problem Solving
•Communicating
•Building understanding and trust
•Collaborating for success
•Understanding issues
•Gathering Information
Finding Solutions

Education, Certifications and/or Other Professional Credentials

  • Bachelor's Degree

Hours & Work Schedule

  • 40
  • 8:00am - 5:00pm

The salary range for this position is {$100,160 - $150,240}, plus benefits and an opportunity to earn an annual discretionary bonus. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth




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