Call Center Agents Job at Metro Medical
Hiring Full Time Customer Service Stars!!
Metro Medical is accepting applications in our center for Call Center Agents. We answer incoming phone calls for our clients, majority are Medical Clients, and our desire is to provide a 'Best in Class' customer experience. Acting as the first line of response to healthcare customers nationwide, we communicate with an open, helpful, and engaging tone and focus on servicing each caller with Excellence.
We professionally greet callers, provide and document required information in EHR's, transfer incoming calls, and take messages as necessary. We also dispatch and route critical messages to on-call personnel by prioritizing emergency calls, paging individuals to inform of emergencies and utilizing call center tools to ensure the right person receives the right message at the right time.
We are looking for motivated and performance-driven people to fill these unique and important positions.
We are immediately hiring for In Office positions.
Shifts Offered:
- Full Time (40 Hours)
- You will be scheduled 4, 10 hour shifts (3 days off each week!)
- Various shifts available
Training:
- Training lasts approximately one week.
- You will have a set schedule assigned by the end of your training week.
Compensation: $15.00/hour
Qualifications:
- A friendly and upbeat voice and a positive attitude
- Good grammar and spelling as well as a professional demeanor
- Computer skills in a Windows-based environment
- Punctual with great attendance
- Fast learner and be able to type well (at least 35 words per minute)
- Be a 'team player'!
**Proficiency in one of the following medical scheduling applications is a plus:
- Centricity
- Athena
- Epic
- NextGen
Benefits of working as a full time team member:
- Employee Stock Ownership (ESOP)
- Full Medical, Dental, Vision benefits
- Paid Vacations (up to 4 weeks per year over time)
- Traditional 401K and Roth 401K options with company matching
- Free Life Insurance policy
- Legal Assistance and more!
Apply Now!
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