OneBlood is looking for a part-time Telerecruiter in Saint Petersburg, FL who will be responsible for contacting eligible blood donors from previously developed lists to setup a donation appointment.

Required Position Schedule: Monday - Thursday from 3PM-8PM, Friday from 2PM - 7PM, and Saturday from 9AM-5:30PM. You get every Sunday off and one other day off each week. 25 - 28 total hours a week.

Overview: Candidate will need to be comfortable talking to donors on the phone and scheduling an appointment for them to return and donate while working part time evening hours and every other Saturday. Monthly payout is available if specific measurements are reached each month.

PART TIME

Responsibilities:

• By telephone and other approved communication methods (emails, text, flyers), contacts eligible blood donors and recruits them to donate regularly
• Provides excellent customer service at all times; establishes rapport with donors and potential donors, and educates them on the organization’s programs and services
• Enters donor information into the electronic database and utilizes various methods for appointment reminders
• Complies with and maintains current knowledge and understanding of Donor Recruitment policies, procedures and other related regulations
• Assists in stabilizing and maintaining blood donation inventory levels.

EDUCATION AND/OR EXPERIENCE: High School diploma or equivalent.

KNOWLEDGE, ABILITIES AND SKILLS:

• Ability to communicate effectively orally and in writing, and comfortable speaking with donors on the phone
• Ability to meet pre-defined monthly metrics related to outreach calls, appointments confirmed, booking accuracy, and show rates; eligible to earn a monthly incentive award based upon goal achievements
• Ability to follow oral and written instructions
• Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
• Ability to speak, write, read, and understand English
• Skill in operating office equipment
• Basic computer skills including knowledge of Microsoft Office applications and database software navigation

PHYSICAL REQUIREMENTS: Tasks involve the ability to exert light physical effort in sedentary to light work, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds). Tasks may involve some manual dexterity, visual acuity, hearing acuity, and extended periods of time at a keyboard or work station.

ENVIRONMENTAL REQUIREMENTS: Functions are regularly performed inside without potential for exposure to adverse conditions, such as inclement weather, atmospheric elements and pathogenic substances. The noise level in the work environment is usually moderate.

OneBlood is an Equal Opportunity Employer/Vet/Disability_/Other Protected Categories

Job Type: Part-time

Pay: $16.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Saint Petersburg, FL 33716: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• This position is part-time and the SET schedule is Monday - Thursday from 3PM-8PM, Friday from 2PM - 7PM, and Saturday from 10AM-4PM. You get every Sunday off and one other day off each week. 25-28 total hours each week. Can you work this exact schedule?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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