Care Coordinator Job at BayCare
Description:
Qualifications:
Education:
There’s home care and then there’s BayCare HomeCare!
Each member of our team plays a critical role in making a difference to our patients’ lives every day. BayCare is currently in search of our newest Care Coordination Assistant who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area.
The Care Coordination Assistant is responsible for entering new referrals and updates all existing patient information in corporate IS systems including demographics, insurance, and benefit information.
Care Coordination Assistant responsibilities:
- Verifying insurance and benefits for all Medicare, Managed Care and Private Fee for Service Plans.
- Securing authorization for services provided by BayCare HomeCare from the payers.
- Selecting the correct payer codes to provide accurate intake information.
- Entering the appropriate financial information including benefits, deductibles, co-pays, coinsurance, out of pocket, another related costs into the EMR system.
- Responsible for timely request and communication of authorizations to payer and documentation in EMR.
- The Care Coordination Assistant will work under the direction of the Care Transition Coordinator or RN Case Manager to establish and maintain a positive working relationship with patients, payors and other customers.
BayCare is all about making the most of your life and loving your career. With this in mind, BayCare provides an array of benefits to help you meet the daily challenges of balancing all aspects of your life and career goals.
- Medical benefits (Health, Dental, Vision)
- Paid time off
- Tuition reimbursement
- 401k match and additional yearly contribution
- Yearly performance appraisals and team award bonus
- Extensive training and mentorship along with amazing career growth opportunities
- Community discounts and more
Qualifications:
Education:
- High School or Equivalent
- Preferred Technical Medical
Required Experience:
- 1 year Insurance Verification
- 1 year Customer Service
- 1 year Medical Related Field
Specific Skills:
- Understands medical criteria for securing all required information from the referral source.
- Customer service and interpersonal skills
- Organizational skills
- Written and verbal communication skills
- Administrative and clerical skills
- Work independently and with a team
- Medical terminology use and understanding
- Computer skills appropriate to position
- Critical thinking skills
- Knowledge of regulatory standards appropriate to position
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