Case Manager, Felony Alternatives to Incarceration Job at Center for Court Innovation

Center for Court Innovation New York, NY 10013

THE ORGANIZATION

The Center for Justice Innovation is committed to reducing crime and incarceration, addressing violence, supporting survivors, and building communities while strengthening public trust in justice. The Center seeks justice for marginalized groups, bringing an equity lens – particularly a racial and gender equity lens – to its work. For 25 years, the Center has worked to foster justice and equity to create safe, healthy, and thriving communities and, ultimately, to transform the justice system.


The Center is an 800-employee, $100 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn’t), and providing expert assistance and policy guidance to justice reformers around the world.


Operating Programs

The Center’s operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Court, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice.


Research

The Center's research teams are staffed with social scientists, data analysts, and lawyers who are academically-trained or have lived experience and who conduct research in the U.S. and globally on diverse criminal-legal system and justice issues. Their work includes evaluating programs and policies; conducting exploratory, community-based studies; and providing research translation and strategic planning for system actors. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution. The research teams strive to make their work meaningful and actionable to the communities they work with, policymakers, and practitioners.


Policy & Expert Assistance

The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines/fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area.


THE OPPORTUNITY

Launched in early 2020, Manhattan Justice Opportunities (Manhattan Justice) seeks to rethink justice in Manhattan and to build a justice system that is more responsive to individuals’ and communities’ needs. Manhattan Justice is a centralized, court-based screening and referral hub that provides judges, prosecutors and defense attorneys at New York County Criminal Court and Supreme Court with a wide array of social service-based sentencing options in misdemeanor and felony cases.

Manhattan Justice is seeking a case manager to work with defendants participating in the Manhattan Felony Alternative to Incarceration (ATI) Court. The ATI Court, which is led by Administrative Judge Ellen Biben, seeks to forge a new response to individuals charged with felonies by linking them to community-based social services. The Court is the first of its kind, providing an innovative model for other jurisdictions seeking to develop and implement meaningful post-conviction sentencing options for individuals facing felony charges.

Reporting to Manhattan Justice’s Felony ATI leadership, the case manager will be part of a team that provides case management services to the ATI Court. The case manager will be responsible for providing referrals to community-based services, offering comprehensive clinical case management, and monitoring participant compliance.

An essential and dynamic feature of the case manager’s role will be close collaboration with key stakeholders. They will work regularly with the judge and court staff from New York County Supreme Court who oversee the Felony ATI Court, as well as with other stakeholders, including the Manhattan District Attorney’s Office and New York City defense organizations. Court-based clinical work is an exciting, unique and demanding area of practice, and the case manager role involves navigating and constructively engaging with differing and, at times, competing stakeholder perspectives.

We strongly encourage and seek applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities as well as individuals with prior contact with the criminal justice system.

Responsibilities include but are not limited to:

  • Provide comprehensive, clinically-informed case management services to a caseload of court-mandated ATI participants to help address issues such as substance use, mental health issues, trauma, domestic violence, housing and vocational needs, and other challenges in a participant’s life (e.g. new arrests, family court cases and other civil legal issues);
  • Make appropriate community-based referrals for a variety of social service needs;
  • Manage and monitor compliance with service mandates, including care coordination with providers;
  • Provide written updates for court stakeholders for all court-involved participants;
  • Participate in regular interdisciplinary case conferences with court stakeholders;
  • Coordinate with court stakeholders on any non-compliance issues and assist clients in getting back into compliance, including re-engaging clients, arranging return on warrants, and implementing graduated responses to encourage future compliance;
  • Attend court on calendar days, as needed, to help clients navigate court and collaborate with court staff and stakeholders;
  • Collaborate and maintain strong relationships with key stakeholders, including the resource coordinator, prosecutors, defense attorneys, and other court and programmatic staff;
  • Assist with scheduling and rescheduling participants for intakes, assessments, and programming with community-based partners;
  • Request and review records, and otherwise assist with clinical assessments;
  • Assist with data entry and ensure the accuracy of information in the electronic case management system, including entering case notes and assessment, case management, programming and case outcome data;
  • Assist with toxicology testing and reporting, as needed;
  • Provide crisis intervention and de-escalation, as needed;
  • Provide voluntary referrals to community-based services, as needed;
  • Assist the Felony ATI leadership with the development and implementation of new initiatives; including best clinical practices, and appropriate evidence-based interventions;
  • Provide clinical services as described above to program participants on a voluntary basis post-mandate;
  • Participate in clinical group supervision, staff meetings, and trainings, as scheduled;
  • Attend evening community-based meetings and events, as needed;
  • Assist with other programmatic and administrative tasks to support Manhattan Justice’s activities with the Felony ATI Court, as needed.

Qualifications:

  • Bachelor’s degree or a minimum of 3-4 years of experience working in a social service setting;
  • Experience working in a court or criminal justice setting strongly preferred;
  • Experience working with drug/alcohol treatment, mental health, co-occurring disorders, and trauma-informed approaches strongly preferred;
  • Bilingual (English-Spanish) preferred.
  • Strong organizational and time management skills;
  • Commitment to, and experience using, holistic and strengths-based approaches, meeting participants where they are, as well as the ability to work with people from diverse backgrounds in a culturally responsive manner;
  • Strong writing and verbal communication skills; and
  • Knowledge of community-based resources throughout New York City,

Compensation: The compensation range for this position is $26.18 - $31.87 per hour based on a 35-hour work week and is commensurate with experience. This position is eligible for overtime at 1.5x the hourly rate above 40 hours per week. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

The Center for Justice Innovation is an equal opportunity employer. The Center does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and seek applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities as well as individuals with prior contact with the criminal justice system.

As of September 9, 2021, all new hires are required to be vaccinated against the COVID-19 virus, unless they have been granted a reasonable accommodation for medical, disability or religious reasons by the Center’s Human Resources Department.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire. Only applicants under consideration will be contacted. No phone calls please.

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