Case Manager - Licensed Job at Goodwill Industries of San Antonio

Goodwill Industries of San Antonio San Antonio, TX 78207

Job Details
Level
Experienced
Job Location
Commerce H - 406 W. Commerce - San Antonio, TX
Position Type
Full Time
Education Level
Not Specified
Travel Percentage
Various Goodwill locations
Job Shift
Monday - Friday 8:00 AM to 5:00 PM
Job Category
Nonprofit - Social Services
Join Our Team
Work for GOOD at Goodwill

  • Do you want to make a difference in your community while earning a paycheck?
  • Would you like to help your community and environment every day that you come to work?
  • Looking for a job that provides meaning as well as personal and professional development?

Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio.
We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.
We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.
We strive to maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.
Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement.
Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.
We prefer to promote from within. Your growth and advancement is our priority.
Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.
Change Lives. Make a Difference.
Discover Purpose. Apply today at WorkforGoodSA.org.
Position Details
POSITION SUMMARY
This position is responsible for assisting Goodwill Industries of San Antonio clients with fostering a healthy and positive approach to personal challenges by offering case management, support, guidance and coaching in areas such as personal relationships, self-esteem, finances, health and personal success. The Licensed Case Manager will create strong relationships with individuals and provide unbiased feedback in a non-judgmental environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Provide education, life skills training and short term solution focused sessions to Goodwill clients.
  • Conduct & interpret needs assessments for development of appropriate service plan
  • Assist clients in developing action plans for success in overcoming personal challenges.
  • Provide direct services including short term solution focused sessions as appropriate to assist individuals with complex barriers who are enrolled in Goodwill programs and/or Goodwill team members.
  • Provide appropriate referrals for other community resources to address client needs (food, housing, medical, behavioral health care etc.) and link clients to services as needed.
  • Document encounters with clients made either by phone or in person.
  • Gather and analyze measures for success of clients in overcoming personal barriers; follow-up as needed.
  • Work with Goodwill employees to develop and refine life skills to include job readiness training as needed to serve clients.
  • Coordinate closely with the Good Career Center and Good Careers Academy teams on the formation of comprehensive plans for clients to ensure success.
  • Oversee the progress of life skills for clients in Goodwill-administered programs.
  • Attend and participate in meetings of key stakeholders, collaborate with others to achieve the Goodwill mission.
  • Work collaboratively with other departments and/or HR to appropriately support individuals through resolution of employee relations issues.
  • Demonstrate ethics and maintain strict confidentiality of all information pertaining to caseload.

REQUIREMENTS

  • Master’s degree in Counseling, Psychology, Social Work, or related field required. Must have & maintain current license in good standing in the State of Texas as a Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), or Licensed Marriage and Family Therapist (LMFT). Will consider an LPC-Associate, LMFT-Associate or LMSW under clinical supervision to become an LCSW with a Board-approved supervisor. In addition to degree and licensure, 3+ years of experience in a non- profit, social service agency environment is strongly preferred.
  • Bilingual - English/Spanish - Strongly preferred.
  • 3-5 years’ experience in case management and/or counseling individuals on life skills; 2+ years working with diverse and non-traditional populations. Knowledge and experience working with individuals with history of substance abuse.
  • Knowledge of and relationships with effective community resources for disability services.
  • Excellent written and verbal communication skills and ability to collaborate with multiple constituencies to resolve complex workplace challenges.
  • Proficiency with operating multiple computer programs such as clinical documentation software and Microsoft Office programs.
  • Must have a valid Texas Driver’s License and reliable transportation, and pass any required federal, state, municipality, and/or customer-specific background checks.
  • Must be able to meet the physical requirements of the position.
  • For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.

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Equal Opportunity Employer/Veterans/Disabled
Location: 406 W. Commerce - San Antonio,TX,78207, San Antonio, TX 78207

Location: 406 W. Commerce - San Antonio,TX,78207, San Antonio, TX 78207

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • Monday to Friday

Experience:

  • LPC: 1 year (Preferred)
  • LMFT -A: 1 year (Preferred)
  • LCSW: 1 year (Preferred)
  • LMSW under clinical supervision to become an LCSW: 1 year (Preferred)

License/Certification:

  • LPC- I (Preferred)
  • LPC-A (Preferred)
  • LMFT (Preferred)

Work Location: One location




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