Family Resource Center is looking for a full-time Caseworker II.

ESENTIAL DUTIES AND RESPONSIBILITIES include the following:

Perform the following procedures: enrollment, certification, updating and termination processes for all Subsidized Child Care (SCC) programs.

Timely and accurate completion of all assigned re-certifications, terminations, NOA’S, family files and other assigned duties.

Answer phones, make appointments and provide general communication and support services to all clients and staff as directed.

Accurately perform computer input, typing and filing for all SCC programs.

Maintain required number of case files.

Assist with processing monthly Provider timesheets as needed.

Provide appropriate FRRC representation in various workshops and meetings.

Perform peer review compliance check on other Caseworkers’ work including: client files and time sheets.

Provide technical assistance and support services to parents and providers and demonstrate good customer service.

Operate Noho childcare database, Outlook email, and other computer Programs.

Participate in various workshops and meetings. May occasionally be required to work outside the traditional workday.

Must demonstrate strong interpersonal skills.

Interact with the public, clients, providers and agency staff with excellent customer service.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Good office skills as well as computer knowledge and input ability.

Proven communication skills in dealing with coworkers and community members.

Knowledge of community programs and resources available in San Joaquin County.

Able to work as a team member and take direction, as well as the ability to take responsibility and make appropriate decisions.

Able to read, write and speak English.

Basic arithmetic and computation skills; ability to analyze and interpret monthly attendance sheets.

Able to prioritize and demonstrate strong problem solving skills.

EDUCATION and/or EXPERIENCE

A.A. in related area preferred and at least 3 years of related experience.

Due to the high volume of applicants, regretfully we are often only able to respond directly to those applicants who have been selected for interviews. All new hires must pass a drug test.

Family Resource Center is an Equal Opportunity Employer. To find out more about us please visit http://frcsj.org/

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Social work: 3 years (Preferred)

Work Location: One location

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