Our Company:
iSwii by Angry Birds is the first Angry Birds themed retail-café experience located at Tangram’s shopping center in Flushing. We are searching for dedicated and enthusiastic candidates with café/bakery experience to join our flock for our fun and festive grand opening in April.
Responsibilities:
- Welcome, interact with, and take all customer orders/payment; strive to make each customer interaction personalized and genuine
- Prepare all non-beverage products per order, coordinate with Barista to ensure overall order cohesion is maintained
- Efficiently operate the POS system, become intimately familiar with its functionalities
- Complete daily/weekly/monthly cleaning tasks
- Learn how to troubleshoot and solve commonplace technical problems that may arise while using the POS system
- Coordinate with other service staff to maintain adequate stockage of any products, both as served to customers, and those needed to maintain standard business operation such as bags, receipt paper, etc.
- Manage customer expectations and resolve instances of customer dissatisfaction in a respectful and empathetic manner; report to a supervisor or manager if unable to guarantee customer satisfaction personally
- Adapt to times of high-customer volume and maintain efficiency by expediting the service process
- Replenish and maintain retail merchandise display to store standard
Requirements:
- 1+ years of customer service experience
- Ability to stand in a stationary position (standing) for prolonged periods of time
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid sick time
- Paid training
Restaurant type:
- Bakery
- Café
- Coffee shop
Shift:
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: In person
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