Catering and Convention Services Manager Job at The Estate Yountville
CATERING & CONVENTION SERVICES MANAGER
Yountville, CA
Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!
JOB SUMMARY:
The Catering Sales Manager is responsible for attainment of assigned catering/food and beverage sales goals tied to the overall performance of the hotel. This role will be responsible for effectively servicing clients/groups and maintaining the contracted food and beverage minimum. The CSM will work in conjunction with the Director of Sales to achieve the hotel’s revenue meeting planner satisfaction scores and food and beverage sales goals.
ESSENTIAL JOB RESPONSIBILITIES:
Effectively attain assigned meeting planner satisfaction scores revenue goals as well as food and beverage sales goals.- Proactively conduct solicitation calls conduct tours and entertain client’s specific needs.
- Monitor and evaluate trends within your market segment.
- Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
- Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
- Demonstrate ability to deliver banquet event orders on a timely basis (10 days) and ensure accuracy.
- Ensure changes are communicated timely to impacted departments/operations leaders.
- Maintain strong visibility in local community and industry organizations as applicable.
- May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes etc.
- Attend daily/weekly/monthly meetings and any other functions required by management.
- Perform any other duties as requested by the General Manager or Director of Sales.
REQUIRED QUALIFICATIONS:
- Bachelor’s degree required.
- Demonstrate creativity and knowledge of food and beverage/events desired.
- Must possess developed verbal and written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients.
- Experience with professional selling skills desired: opening, probing, supporting, closing.
- Must be proficient in general computer knowledge especially Microsoft Office products
- Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills
Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans)
https://www.theestateyountville.com/
PM22
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