EOE Statement

At HOPE, we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are proud to be an equal opportunity workplace and an affirmative action employer.

SUMMARY

Under direct to general supervision provides assistance to medical services staff which relieve medical staff of clerical work and minor administrative and business detail by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Adheres to agency policy and procedures, CARF and DMHSAS standards and criteria, federal and state confidentiality rules and regulations, and any special funding source requirements.
• Supports and promotes a service environment for individuals in need of behavioral health and/or co-occurring services that are recovery focused, welcoming, and attentive to the needs of individuals who may have experienced trauma in their lives. Attends annual core competencies training in relationship to individuals with co-occurring disorders or who have experienced trauma in their lives.
  
• Performs routine to complex duties with general oversight from supervisor.
• May assist in training of entry level staff within the program.
• May perform duties of other program staff during absences.
• Record client vital signs prior to medication clinic visit.
• Escorts clients into medical office for services.
• Obtains and returns charts from medical records.
• Ensures all supplies and equipment required by the medical staff are present and operable prior to beginning of clinic.
• Ensure that all physicians’ documentation is completed and notes are recorded for each visit.
• Communicates physician's treatment recommendations regarding clients to appropriate clinical staff.
• Escorts client to appointment desk to schedule return visit with doctor or nurse.
• Complete forms for lab tests ordered by the doctor.
• Communicates with lab to track test results for medical staff.
  
• Ensures medical staff has copies of appointments scheduled at the beginning of each day.
• Assists, as directed by supervisor, in completion of forms used by various pharmaceutical companies to obtain low cost or fee medications for indigent clients.
• Travel may be required.
• Reimbursement for use of personal vehicle will be made in accordance with agency policy and procedures.
• Administers injections as ordered by physician and documents in client chart in accordance with agency procedures,
• May be required to work evening and weekend hours, flexible schedule to respond to needs of medication clinic scheduling.
• Performs other related duties as assigned.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

RMA and 2 years related experience; or

equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Required to maintain RMA on current status and provide copy to human resources for file.

May be required to complete DMHSAS Certified Case Management Training or equivalent.

Required to obtain and maintain First Aid and CPR Certifications.