Division of Administration
Information Technology Bureau—Troy/Latham
Deputy Chief Information Officer for Operations & Enterprise Systems
Reference No. ITB_DCIO/OES_6271

Applications Accepted Until Position Filled
Application Review Begins on June 2, 2023

The Office of the New York State Attorney General’s (OAG) Information Technology Bureau (ITB) is seeking an
experienced people manager and strategic technology leader who has a diverse and deep understanding of all aspects of
operational technology to serve as the Deputy Chief Information Officer for Operations and Enterprise Systems (DCIO-
Ops). The DCIO-Ops will be based in Troy/Latham and reports to the Chief Information Officer (CIO).

The OAG is recognized as a national leader in civil rights, investor protection, labor rights, personal privacy, public safety,
and criminal law enforcement. The ITB has the unique responsibility of supporting the OAG as the People’s Lawyer in its
many and varied initiatives, multiple locations, and numerous platforms. The OAG is responsible for defending the State
in litigation, engages in affirmative civil and criminal investigations and litigation, and serves as the chief guardian of the
legal rights of the citizens of New York, its businesses, and its natural resources. The Division of Administration and the
ITB proudly play a role in the daily support of this mission.

DCIO-Ops is a key leadership role within the ITB, responsibilities will include but not be limited to the following:
• Overseeing the daily operational effectiveness, support and reliability of all systems implemented and maintained by

ITB, including mission-critical products, systems, services and resources within the Infrastructure and Operations,
Identity Management, Enterprise Applications, IT BC/DR, Communications and Collaboration, Conference Room A/V,
Security Operations and Cloud Operations teams.

• Leading a large, cross-functional, geographically distributed team, including managers, represented civil service

• Interacting regularly with key OAG stakeholders to determine needs and make recommendations for systems,

• Engaging with vendors to find technology solutions for existing and future projects that are in alignment with the

• Collaborating with the Project Management Office to identify, prioritize and ensure the successful execution of key

• Partnering with the Information Security Office to develop infrastructure and application security policies,

• Establishing and maintaining system uptime and service level expectations.
• Developing and sharing communications around system availability and metrics.
• Remaining aware of technology and industry trends and their impacts on ITB planning, business case development,

technology across the OAG, including driving other technology management projects and initiatives as needed.

Qualifications
• A bachelor’s or master’s degree in Computer Science, Information Systems, Business Administration or a related

field, or equivalent work experience, including eight (8) years of progressively responsible management experience
at an organization of comparable size and complexity to the OAG.

• At least five (5) years of experience supervising IT teams of at least 30 staff is required.
• Prior IT budget, fiscal planning and capital management experience of at least $5 million, including experience with

the organization to address issues creatively and cost-effectively, particularly those needing a multidisciplinary
approach.

• Prior experience with most, and ideally all, of the following:

AWS;
o Management experience with SaaS solutions and collaboration platforms such as Microsoft 365 and Power

Apps;
o Managing a broad stack of application platforms including Java/React based within Oracle/SQL database

environments;
o Complex LAN/WAN/SDWAN/Wireless infrastructure design, implementation and support;
o Demonstrated experience with the Palo Alto firewalls, SIEM and multi-layered security architecture; and
o Establishing IT BC/DR plans and operations

• Availability for periodic travel within New York State is required.

• Prior experience managing large, cross-functional, geographic distributed teams, including managers, civil

• Prior relevant work experience in law enforcement, legal or adjacent/related agencies/organizations.
• Experience with managing technology modernization initiatives around cloud adoption, content management

The annual salary for this position is $157,997. We offer a comprehensive New York State benefits package,
including paid leave, health, dental, vision and retirement benefits, and family-friendly policies. Additionally, the
OAG offers a robust Workplace Flexibilities Program with multiple options for employees, including telecommuting
(up to two days per week) and alternative work schedules.

Candidates from diverse backgrounds are encouraged to apply.
The OAG is an equal opportunity employer and is committed to workplace diversity.

HOW TO APPLY

Applications must be submitted by email.
items identified below, to recruitment@ag.ny.gov. Applicants must indicate both the position title and reference code
(Deputy Chief Information Officer for Operations & Enterprise Systems, ITB_DCIO/OES_6271) in their cover letter and
email subject line.

Please be advised that applications will be accepted on a rolling basis. Therefore, you are encouraged to submit your

application as soon as possible.*

• You may address to Legal Recruitment.
• Indicate why you are interested in this position and what makes you a strong candidate.
• Indicate both the position title and reference code (Deputy Chief Information Officer for Operations

• Only submit professional references, supervisory references are preferred.
• Indicate the nature and duration of your relationship to each reference.
• Include contact information and email addresses for each reference.
• Please note, your references will not be contacted until after you interview for the position.
  

If you have questions regarding a position with the OAG and the application process or need assistance with submitting your

application, please contact Legal Recruitment via email at recruitment@ag.ny.gov or phone at 212-416-8080.