Child Support Services Agent 2 - 00000562, 00000621 Job at Georgia Department of Human Services
JOB
Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) delivers a wide range of human services designed to promote self-sufficiency, safety, and well-being for all Georgians. What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, deferred compensation, 13 paid holidays, vacation & sick leave, dental, vision, long-term care, and life insurance; in addition to telework opportunities depending upon the position.Start your career in public service. DCSS is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs to include but not limited to Fatherhood, Prison Re-Entry and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child's life. The Division of Child Support Services (DCSS) is seeking candidates for the position of Child Support Services Agent 2. This position is based at the DCSS office located in East Point, Fulton County, GA. JOIN OUR TEAM!!!
EXAMPLE OF DUTIES
Pay Grade: FUnder general supervision, establishes and enforces child support obligations of responsible parents. Coordinates child support activities with legal, judicial, and public organizations.Establishes child support obligations and ensures that such obligations are met.Communicates with clients and other constituents via telephone, email, correspondence and direct contact to ensure that support obligations are met.Manages a caseload to ensure that child support obligations are met.Performs other professional responsibilities as assigned by supervisor.
MINIMUM QUALIFICATIONS
Bachelor's degree from an accredited college or university.ORHigh school diploma or GED AND Two (2) years of experience, which involved interviewing, collections, customer service, and other, related experience.OROne (1) year of experience at the lower level Child Support Services Agent 1 (SST060) or position equivalent. Preferred Skills/QualificationsPreference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all of the following skills/experience: Bachelor’s degree in a behavioral science (criminal justice, psychology, sociology, etc.) or a business degree (management, public relations, hospitality, marketing, etc.) from an approved, accredited college or university AND Two (2) years of work experience within a government judicial system as a parole/probation officer, court counselor/advocate, officer of the court, etc. for low-risk offenders.ORBachelor’s degree from an approved, accredited college or university and human services or legal services case management work experience. ORHigh school diploma or GED equivalent AND Two (2) years human services or legal services case management work experience.ORThree (3) years military experience as a commissioned or non-commissioned officer with an honorable discharge or serving as an active reservist.OR One (1) year work experience as a DCSS Agent 1, Agent 2, or Agent 3.OROne (1) year experience working with non-custodial parents as a Child Support agent/Child Support Services office.
SUPPLEMENTAL INFORMATION
For more detailed information about the Georgia Department Human Services https://dhs.georgia.gov/ Employment Information Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.DHS is an Equal Opportunity Employer If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: DHS-HR@dhs.ga.gov. The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks. DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc. As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department. Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.
Please Note :
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Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) delivers a wide range of human services designed to promote self-sufficiency, safety, and well-being for all Georgians. What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, deferred compensation, 13 paid holidays, vacation & sick leave, dental, vision, long-term care, and life insurance; in addition to telework opportunities depending upon the position.Start your career in public service. DCSS is the division within DHS that enhances the well-being of children by locating non-custodial parents; establishing paternity and support orders; enforcing and modifying support obligations; and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers several outreach programs to include but not limited to Fatherhood, Prison Re-Entry and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child's life. The Division of Child Support Services (DCSS) is seeking candidates for the position of Child Support Services Agent 2. This position is based at the DCSS office located in East Point, Fulton County, GA. JOIN OUR TEAM!!!
EXAMPLE OF DUTIES
Pay Grade: FUnder general supervision, establishes and enforces child support obligations of responsible parents. Coordinates child support activities with legal, judicial, and public organizations.Establishes child support obligations and ensures that such obligations are met.Communicates with clients and other constituents via telephone, email, correspondence and direct contact to ensure that support obligations are met.Manages a caseload to ensure that child support obligations are met.Performs other professional responsibilities as assigned by supervisor.
MINIMUM QUALIFICATIONS
Bachelor's degree from an accredited college or university.ORHigh school diploma or GED AND Two (2) years of experience, which involved interviewing, collections, customer service, and other, related experience.OROne (1) year of experience at the lower level Child Support Services Agent 1 (SST060) or position equivalent. Preferred Skills/QualificationsPreference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all of the following skills/experience: Bachelor’s degree in a behavioral science (criminal justice, psychology, sociology, etc.) or a business degree (management, public relations, hospitality, marketing, etc.) from an approved, accredited college or university AND Two (2) years of work experience within a government judicial system as a parole/probation officer, court counselor/advocate, officer of the court, etc. for low-risk offenders.ORBachelor’s degree from an approved, accredited college or university and human services or legal services case management work experience. ORHigh school diploma or GED equivalent AND Two (2) years human services or legal services case management work experience.ORThree (3) years military experience as a commissioned or non-commissioned officer with an honorable discharge or serving as an active reservist.OR One (1) year work experience as a DCSS Agent 1, Agent 2, or Agent 3.OROne (1) year experience working with non-custodial parents as a Child Support agent/Child Support Services office.
SUPPLEMENTAL INFORMATION
For more detailed information about the Georgia Department Human Services https://dhs.georgia.gov/ Employment Information Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.DHS is an Equal Opportunity Employer If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: DHS-HR@dhs.ga.gov. The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks. DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc. As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department. Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.