Position Title: Forensic Services Specialist

Supervisor: Forensics Services Manager

Classification: Full-Time (40 hrs/week) / Non-Exempt/Benefits Eligible

Company Overview: CornerHouse is a nationally recognized children's advocacy center dedicated to the safety and wellbeing of children impacted by abuse. We facilitate a coordinated response for children disclosing abuse, we provide trauma-informed services to help children and families recover and heal, we use our expertise to train professionals across the country to improve services, and we work to prevent abuse before it occurs.

Position Summary: The Forensic Service Specialist is responsible for providing a safe, welcoming, developmentally-appropriate, interactive environment for individuals and family members engaging in CornerHouse services. The Forensic Service Specialist is a part of a team of cross-trained individuals responsible for supporting and facilitating services to families and Multidisciplinary team members before, after and during Forensic Interview appointments.

Responsibilities:

· Provide person centered trauma-informed support to families and individuals experiencing different levels of crisis and effectively intervene, de-escalate, and coordinate appropriate intervention response.

· Participate in the rotation of Forensic Services Specialists by regularly covering Intake, Client Services and Video Recording tasks.

· Maintain a trauma-focused and welcoming environment while tasked with handling inquiries over the phone, via email as well as face to face interactions.

· Promote effective, efficient procedures among Forensic Specialists.

· Provide floating staffing coverage when other Specialist team members are absent.

· Assist with forensic specialist projects, such as re-accreditation.

· Establish priorities for self in organizing work, managing time and carry out other job duties as assigned by supervisor.

· Coordinate work with others in a manner that fosters shared ownership, mutual respect and cooperation.

· Maintain confidentiality of personnel and clients information and records.

· Facilitate a supportive client environment that focuses on each individual’s comfort and unique experience and needs.

· Maintain an objective, reality-based atmosphere which is centered on the best interests of the individual being served.

· Monitor environment for safety of clients and families, including cleaning, repairing, and maintaining toys and client furniture.

· Responsible for ordering and maintaining snacks and interview room supplies.

· Responsible for receiving and tracking interpreter and taxi invoices.

· Organize and maintain current and accurate filing system including client tracking.

· Participate in developing program goals, data tracking, and program evaluation.

Required Qualifications:

· Bachelor’s degree in human/social services or equivalent experience.

· Patience and a proven ability to manage stressful situations

· Demonstrated ability to work independently and as part of a team

· Experience working with culturally, ethnically, developmentally delayed and socio-economically diverse child, adolescent and adult client populations.

· Ability to greet guests with care, compassion and helpfulness.

· Strong communication skills in interpersonal, written and multimedia vehicles

· Computer competency, including Windows XP, Word and Excel

Preferred Qualifications:

· An understanding of the dynamics of child abuse and family violence

· Experience working with diverse professionals from child protection, law enforcement, court systems and related community services

· Experience working with Children and Adolescents

Compensation and Benefits: The salary range for this position dependent on qualifications. CornerHouse offers a generous benefits package which includes comprehensive health benefits, a 401k match, generous paid time off, and paid holidays.

CornerHouse is an EEO/AA employer: women, minorities, people with disabilities, and veterans are encouraged to apply. Cultural responsiveness is essential to achieving our mission. Our aspirational aim is to advance equity and work toward building a multi-cultural workplace community that balances culturally responsive practice with internal self-awareness and reflection.

This requires a commitment, by every employee, to increase awareness of our own cultural beliefs, values and biases; self-reflection and individual growth; and to actively integrate diversity, equity, and inclusion into our organizational culture at CornerHouse.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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