Claims Adjuster - Early Response Job at Automobile Club of Southern California

Automobile Club of Southern California Portland, ME 04101

Claims Service Representative I – Early Response

Communicate and interact with a variety of individuals including insured's and claimants. Explain benefits, coverage's, fault and claims process either verbally or in writing in compliance with regulatory and statutory requirements. Conduct phone investigations to determine liability and damages. Identify and obtain statements from insured's and claimants to resolve first and third-party claimants and witnesses. Evaluate and determine claim values upon receipt and assessment of property, medical and liability data. Negotiate within settlement authority with insured's and claimants to resolve first and third-party claims Handle administrative functions, update database production reports, and document and update claims files via company systems, i.e. CACS, HUON, HOC, etc. Verify and interpret/resolve coverage's by gathering necessary information to ensure policy applicability. Coordinate with internal and external departments as required. Identify cross-sell opportunities based on members' product needs and service requests. Enhance member relationship by diversifying use of products and services. Provide sales leads to insurance, travel and other departments as appropriate. Perform other duties and responsibilities as assigned or required.

What’s in it for me?

A career with growth potential

Our comprehensive and employee training facility provides training programs to help employees acquire various skills necessary to do their jobs and to support career development.

The satisfaction of knowing you provide a meaningful service to our insured who rely on you for assistance

Qualifications

Successful candidates have the following qualifications:
Bachelor's (4 year) degree or equivalent combination of education and experience.

No prior work experience required.

3-6 months prior claims experience preferred.

Microsoft Office proficiency.

Strong organizational skills.

Strong oral and written communication skills.

Strong interpersonal skills.

Remarkable benefits:
  • Health coverage for medical, dental, vision
  • 401(K) saving plan with company match AND Pension
  • Tuition assistance
  • PTO for community volunteer programs
  • Wellness program
  • Employee discounts
The Automobile Club of Southern California is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.


Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.