Community Action Committee of Pike County
Position Title:
Clerical Assistant
Department:
Early Childhood Program
Reports To:
Enrollment Coordinator
Program Director:
Early Childhood Program Director
FTE:
1
FLSA Designation:
Non-exempt
EEOC Category:
Administrative Support Worker
Pay Level:
C2
Effective Date:

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HR Approval:
*

Employee Signature:
www.pikecac.org

OUR MISSION…
It is the mission of the Community Action Committee of Pike County to improve the well-being and independence of those we serve.

OUR VISION…
It is the vision of the Community Action Committee of Pike County to be the leading community service provider and employer of choice in the region.

OUR LOCATIONS…
Piketon
Waverly
Jackson
Portsmouth – Broadway
West Portsmouth
Manchester

OUR PROGRAMS & SERVICES…

• Early Childhood & Head Start

• Energy & Weatherization

• Workforce & Business Development

• Senior Programs

• Community Action Transit System (CATS)

• Social Services

• Pike Mobility Management

• Health Insurance Marketplace Assistance

• Women, Infants, & Children (WIC)

• Free Tax Preparation

• Valley View Health Centers

• Primary Care

• General Dentistry

EQUAL OPPORTUNITY COMMITMENT…
Community Action Committee of Pike County is an equal opportunity employer. No personnel decisions concerning any term or condition of employment shall be based upon race, color, religion, sex, sexual orientation, national origin, ancestry, disability, Vietnam-era status, age, military status, place of birth, or genetic information, except where such criteria constitute a bona fide occupational requirement.

About Community Action Committee of Pike County…
Since 1966, the Community Action Committee of Pike County has been providing a broad base of much needed services to residents of Southern Ohio to promote self-sufficiency and to address the major causes of poverty. We are an embodiment of our nation’s spirit of hope – changing people’s lives and improving the communities we serve.
About The Early Childhood Program…
For over 50 years, the CAC Early Childhood Program has helped prepare our community’s most vulnerable young children to succeed in school and later in life. Head Start, Early Head Start, Early Childhood Education, and Child Care programs promote children's development through services that support early learning, health, and family well-being. Over 300 children ages 0-5 and pregnant women are served each year at five Pike County locations or in the family's own home. The program has attained the highest achievement of five-star Step Up to Quality ratings at all sites. The Early Childhood Program strives to “join with our community in strengthening families and improving the quality of life for children.”
Position Impact and Purpose…
The Clerical Assistant is responsible for intake of new applicants, scheduling enrollments, meeting with families, home visits, assisting with recruitment and other administrative support duties. This position is also responsible for assisting with auditing enrollment files, ChildPlus data entry, and maintenance of files. The Clerical Assistant would be required to have working knowledge of Community Action programs and services to provide resources to families. It would also be required to be knowledgeable of ODJFS and PFCC services, ECE requirements, and the Head Start Performance Standards. This position should provide excellent communication and build relationships with families to make families feel confident in the education and services their children will receive. Always completing accurate and detailed enrollments ensure a strong start to providing the level of excellence we expect in our program.
Key Relationships…

• Enrollment Coordinator

• EC Program Director

• Family Enrichment Specialist

• Health Services Manager

• Family Advocates

• HR/Business Partner

• Clerical Specialist Enrollment

• Teaching Staff

• EC Management Staff

• Clerical Assistant

• Child Care Staff

• EC Program Assistant Director

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Key Characteristics and Competencies…*

• High Standard of Accuracy

• Conflict Resolution

• Team Commitment

• Excellent Communicator

• Attention to Detail

• Professional demeanor

• Growth Mindset

• Pleasant Demeanor

• Courteous

• Multitasking Abilities

• Positive Attitude

• Adhere to Policy/Procedure

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Essential Functions…*
Functional Area:
Enrollment/ERSEA Support
Estimated Effort: 70%

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Responsibilities, Deliverables, Outcomes and Expectations*

• Schedule/complete enrollment appointments

• Assist with enrollment file audits

• Complete home visits as needed

• Assist with recruitment activities

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Functional Area: *
Health/Nutrition Support
Estimated Effort: 15%

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Responsibilities, Deliverables, Outcomes and Expectations*

• Assist with answering phones as needed

• Assist with scheduling health appointments for children as needed

• Assists with set up of child health files for Health/Nutrition Coordinator

• Give information/application for Medicaid and WIC programs during enrollment

• Assist with maintenance of child files

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Functional Area: *
Administrative Support
Estimated Effort: 10%

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Responsibilities, Deliverables, Outcomes and Expectations*

• Answer enrollment calls

• Filing

• Scanning/Data Entry

• Faxing

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Functional Area: *
Other Program Support
Estimated Effort: 5%

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Responsibilities, Deliverables, Outcomes and Expectation*

• Encourage volunteerism and attendance to parent involvement activities

• Notify Family Services Coordinator if family needs or requests special resources or services

• Ensure general maintenance of facility and supplies

• Participate in program planning and ongoing monitoring

• Responsible for reading and adhering to all agency policies and procedures

• Responsible for reading and adhering to ODJFS/ODE licensing rules and Head Start Performance Standards

• Expectations include: a pleasant demeanor, a positive attitude, a willing spirit, and team commitment. Must behave and act in ways between and among co-workers that is conducive to team work, cooperation, and an overall effort to ensure a pleasant and positive work atmosphere. Must maintain a courteous, professional demeanor with children and families and maintain a positive reflection of CAC and the Early Childhood Program.

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Minimum Requirements…*
Education:
High School Diploma or equivalent
Job-Related Experience:
One-year clerical experience
Other Requirements:

• Complete all ODJFS/ODE licensing and/or requirements for staff files as documented on prescribed forms including: physical exam and/or T-8(v) exam; updated immunizations; three references; permission to obtain a copy of a BCI and FBI background check; 15 hours related training per year

• A signed Standards of Conduct Form

• Valid Ohio Driver’s License, reliable transportation, and up-to-date proof of insurance

• Be insurable under the agency’s insurance policy

Licenses, Certifications, and Accreditations:
Valid Ohio Driver’s License

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Preferred Qualifications…*
One-year formal clerical training from business or technical program
One year working with low income families
One year working with Early Childhood Programs

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Working Conditions…*
This position spends a majority of time in a well-lighted office environment. This position requires the ability to lift 40 pounds, stoop, and bend to speak with children at their level. This position requires occasional local and regional travel, as well as occasional overnight stays, for the purpose of engaging in professional development efforts. Position requires occasional home visits and assistance in the classroom. Work involves multiple, sometimes competing priorities. Can involve moderate levels of stress.

Job Type: Full-time

Pay: $12.88 per hour

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