Clerical Associate Job at State of Illinois
State of Illinois Chicago, IL 60616
DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.
Agency : Department of Children and Family Services
Closing Date/Time: 05/26/2023
Salary: $3,367.00-$4,552.00/month-Anticipated Starting Salary $3,367.00
Job Type: Salaried Full Time
County: Cook
Number of Vacancies: 1
Plan/BU: RC014
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number-131922
Position Overview
The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Day Care Licensing Team Clerical. Under direction, this position will provide clerical support as a secretary to a unit supervisor and professional staff. The position will answer phones, greet visitors, maintain files, and perform general clerical functions, in addition to compiling and assembling data. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.
Job Responsibilities
- Serves as Day Care Licensing Team Clerical.
- Greets visitors and answers incoming phone calls to determine the nature of the request, many of which may be hostile.
- As a word processing operator, compiles and assembles data.
- Establishes and maintains filing system, monitoring to ensure information is readily available for reference/viewing.
- Generates first (standardized) response to applicant.
- Compiles information necessary to prepare travel vouchers for assigned staff.
- Receives, sorts, opens, reads, and distributes incoming mail.
- Follows oral and written instructions, gaining knowledge and experience in and applying evolving automated office equipment and technology to complete complex tasks.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
1. Requires knowledge, skill, and mental development equivalent to completion of high school
2. Requires 2 years of office experience
3. Requires ability to keyboard accurately at 45 wpm
Conditions of Employment
1. Requires ability to pass a background check
Work Hours: Monday -Friday 8:30AM-5:00PM
Work Location: 1911 S Indiana Ave Chicago, IL 60616-1310
Supervisor: Theenshina Mayfield
Agency Contact:
Name: Showanda Dixon
Email: Showanda.T.Dixon@illinois.gov (Questions only)
Phone #: 312-814-1222
Job Family: Office & Administrative Support; Social Services
This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
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